Patrick Rademacher Email & Phone Number

San Antonio, Tx, Us

Lead quality assurance testing for MyHEB iOS mobile application, ensuring optimal user experience for millions of customersParticipate in planning sessions, ticket grooming, and strategic discussions to shape feature development and testing approachesDrive continuous process improvement initiatives through regular cross-team collaborationCreate and maintain testing documentation and processes that drive team efficiencyBuild and manage manual testing cases to optimize testing effortsWrite and maintain UI automation tests in Swift to support app testing efficiencyFoster strong relationships across development teams to ensure successful feature implementations

Co-lead the design, creation, and implementation of features while advocating quality and supporting clients across US and international marketsShape product strategy through engagement with competition organizers, judges, and entrantsSpearhead adoption of JIRA for agile project management, establishing standardized processes for sprint planning, backlog grooming, and release managementArchitected JIRA workflows and automation to optimize agile software delivery, enhancing team collaboration and reducing cycle timePartner directly with clients to gather requirements and ensure successful platform adoptionTranslate industry research and client feedback into feature improvementsBuild and maintain relationships with competition organizers across multiple states and countries

Austin, Texas, Us

Led cross-functional coordination between UX, Product, and Engineering teamsCreated and maintained automated test suites for critical business featuresPerformed code reviews on automation tests and featuresParticipated in technical planning sessions and design reviewsMonitored and maintained automation test health and stability

Austin, Texas, Us

Mentored new employees on various company projects, including Job Posting and Job ManagementEstablished ‘Definition of Done’ template, adopted across multiple company organizations and teamsFacilitated strategic testing and initiatives between cross-functional teams to optimize product quality and user experienceCreated documentation and templates, improving processes and knowledge sharing across teamsRefined and enhanced technical phone screen protocols for Quality Assurance EngineerLed technical interviews while training and onboarding new interviewers

Austin, Texas, Us

Managed software releases as Quality Assurance lead, coordinating testing cycles and deliverablesCoordinated with engineers, product managers, and designers during deployment cyclesEngaged with cross-functional teams to ensure successful feature launchesMonitored the health and performance of tools and features in productionConducted testing across various countries, languages, and platforms

Austin, Tx, Us

Managed enterprise-wide Adobe Creative Cloud implementation, directly supporting usersCreated and maintained help desk documentation and support standardsProvided multi-channel technical support to corporate offices and retail locations

Austin, Tx, Us

Provided on-site technical support and system maintenance for retail locationServed as primary liaison between corporate technology teams and retail location personnelPerformed compliance audits and quality assurance checks

Austin, Tx, Us

Led and trained a team of 3 store graphic artistsDesigned and implemented promotional materials across regions' retail locationsCreated and designed marketing materials, ensuring quality and brand standard compliance

Austin, Tx, Us

Maintained exceptional customer satisfaction ratings in a high-volume retail environmentLed Team Member council for event planning and emergency fund distributionRecognized as Team Member of the Quarter at Whole Foods Market Los Altos

San Francisco, California, Us

Providing transportation via TNC company.

San Francisco, Ca, Us

Providing transportation via TNC company.