Patrick Rawa, Ph.D. Email & Phone Number

Sharpened capabilities of Dental Support Organization team in preparation for extensive South Florida market expansion prior to Covid-19 impact. Recognized for substantial contribution to 2020 Operational Growth Plan and for swiftly becoming a trusted advisor to owner dentists.Achieved over 100% Net Operating Income to budget and streamlined patient visit.

Chicago Area

Orchestrated a significant turnaround in Evanston-Wilmette-Winnetka district stores. Starting from a last place ranking out of 9 districts in sales, profit, and CSAT, raised the ranking to the top quartile in customer service, and reversed understaffing issues, ultimately restoring profitability to 1.5% YoY revenue growth. Instituted manager training.

San Francisco Bay Area

Hired into the flagship district of San Francisco and took responsibility for 12 locations in 5 cities, including 220 employees and over $20M in revenue. Earned #1 ranking in profitability and health and safety compliance, and won the “2017 NorCal DM of the Year – Business” award. Created management frameworks and programs that were regularly selected for.

Walnut Creek, CA

Brought onboard to increase revenue and membership among influential CEOs through hosted forums, conferences, and speaking engagements. Created double-digit growth in member retention and acquisitions. Selected by the CEO to improve the leadership of his own team. Led construction and implementation of Change Management Toolkit to attract new customers and.

Took the helm of a flagging pharmacy group comprised of 40 stores and 110 employees afflicted with disengaged leadership and poor employee retention. Accomplished a 180-degree change, propelling the group to the #1 spot in sales, besting 27 other groups in 2009.Leveraged supervision of 3 new direct reports to revitalize the NorCal stores’ entire workforce..

Utilized employee engagement measures, highly focused coaching, training, and succession planning to create a full-scale cultural transformation encompassing hundreds of staff members. Exceeded all store goals, including sales, cost containment, and profitability, leading to appointment as the District Recruiting Captain. Took charge of sourcing, training.

Alameda, CA

Responsible for 8 stores, 220 employees and $70M in revenue. Brought on as a direct report to the CEO to institute protocols for recruiting, launch store manager training and development programs, and facilitate turnaround initiatives, including a start-to-finish sales strategy that led to the greatest product category sales in the region.Headed team and.

Achieved 100% success co-managing and closing retained executive level searches for Vice-President and higher positions during a time when the demand for talent far exceeded availability.Designed industry overviews and psychological leadership position profiles that were routinely acknowledged for exceeding the expectations of applicants and clients.

Managed employee development, team building, and coaching for Best Buy California’s Regional and District management teams during rollout of new company wide store performance expectations. Created employee awareness and buy-in, and increased leadership performance, resulting in increased operational results.Counseled Best Buy Regional Manager during.

Phd In Counseling Psychology

Master Of Science In Industrial Organizational Psychology

Bachelor Of Arts In Psychology