Patrick Haley Email & Phone Number

Data-driven analytics professional with 5+ years’ experience within Bank of America’s Digital Channels Strategy team; creating impactful, client-focused metrics to influence both day-to-day decisions and long-term business planning.Currently relevant professional experiences:Analyzed large-scale populations (500K+) to develop outreach strategies and drive target categories based on product usage and behavior for more effective email communicationsRedesigned metrics tracking for over two dozen treasury management applications across online and file-based channels to deliver concise and readable informationImplemented “Health of the Business” dashboards across two primary product groups to deliver critical information in a streamlined fashion to executive leadershipDesigned sales-friendly package to present key CashPro® security-related information to clients, as well as supporting knowledge documents for internal resourcesLed analytics efforts for various projects involving non-Channel partners (Core Product, multiple LOBs, Servicing, etc.)Successfully resolved 5+ self-identified audit issues involving various Digital Channels products (Payments, FX, Administration)Developed transition strategies and process flows to manage conversions of over 40K clients for multiple online treasury management applicationsManaged client and internal requirements, deliverables, and process flow across diverse simultaneous workstreamsDeveloped enterprise risk management (ERM) target operating model (TOM) for a large internet banking and finance institutionDesigned action plans, resource allocations, governance structures, and management routines for the implementation and continued enhancement of an ERM programTechnical SkillsSQL, Oracle, IBM Netezza, Teradata, Toad Data Point, Tableau, Microsoft Office Suite (Excel, PowerPoint, Access, etc.)

Listed skills include Risk Management, Data Analysis, Commercial Banking, Financial Risk, and 9 others.

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  The University Of Alabama In Huntsville

  Accounting