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Driven, proven performer with 15 + years of sales and management experience within the SAAS industry, specializing in Human Capital Management technology. Proficient in Solution selling, Sales management, Operational management, Partnership and Business development. Expert in HR technology, processes and workflows. Highly experienced in expansion selling as well as presenting and selling to C-Level suite. My core competencies include sales management, software consulting, solution design, technical demonstrations, contract negotiation, and account management. My experience has also included management of Resellers, Partners and Third party Channels. I also have extensive knowledge and expertise in HR and talent management, data hosting and analytics, recruitment marketing, and HCM integrations. I am passionate about empowering my clients to optimize their talent acquisition and retention processes, enhance their employer branding, and leverage data-driven insights to make informed decisions.CRITICAL SKILLS Solutions Sales | Sales Management | Software Consulting |Agency and Channel Partnerships Account Management | HCM Software | HR Technology | Business Development |Account ExpansionProject Management | Software Integrations | HCM Software | HR Technology | Customer ServiceCRM | Salesforce | AI | API’s | Field & Inside Sales Leadership | Sales Velocity & Growth Strategy | Enterprise & Mid-Market Sales | Net-new Business Development | Strategic Alliances Leadership | Partner & Alliance Program Design | Channel Sales Growth & GTM | SI, GSI, VAR, ISV, OEM Alliances | Sales Operational Excellence | Team Development and Coaching | Software and Solutions Marketing | Customer Success Leadership
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Strategic AccountsPhenomDallas, Tx, Us -
Sr. Manager, Partnerships And Agency AlliancesCareerbuilder Apr 2024 - Nov 2024Chicago, Illinois, Us -
Strategic Accounts/PartnershipsSeekout Jan 2022 - Sep 2023Bellevue, Washington, UsResponsible for retention and expansion of revenue for SeekOut’s top strategic accounts. Duties expanded to include Channel Partners, Agencies, and Resellers. Drove expansion and new revenue streams through building strong, trusting relationships. Additional focus on account mapping strategies to drive expansion opportunities into new departments, channels and organizations. • Managed Top Fortune 100 Accounts, totaling over $2 Million in ARR.• Maintained 85% Retention rates in a downturn TA economy.• Delivered $1.5 Million in expansion revenue in 18 Months.• Helped develop and launch Channel Partner and Agency strategy to create new revenue streams.• Trained Sales and Leadership team on HR technology ecosystems and buying strategies -
Enterprise Solutions Consultant/EngineerEmploy May 2021 - Jan 2022Denver, Colorado, UsPre-sales consultant focusing on enterprise sector (10,000+ employees). Work with clients to understand opportunities and strategic goals to provide technology solutions. Solutions include applicant tracking, employer branding, texting, recruitment marketing, employee referral, sourcing as well as data hosting and analytics. Also instrumental in integration design with HCM solutions including custom and API. Responsible for responses to RFP, discovery, demo, presentations, pricing and proposals.• Responsible for $1.3M software solution sales. • Lead 60 opportunities including discovery and demo in 4 months, with a win rate of 40%.• Created onboarding and training plan for new employees. -
Consultant/Advisor/Investor - Business Develolment, Product, PartnershipsRocketmat Ai Apr 2018 - Jan 2022Miami, Florida, UsInvestor, Consultant and Advisor for AI Technology start-up.• 1st Round Seed investor• Provide Product, Investor Relations and GTM Strategy.• Created trial opportunities for strategic clients including AT&T, Home Depot, Mr. Cooper, Lowes. -
Director, Enterprise Solutions Sales And PartnershipsMonster Nov 2016 - Jul 2020Weston, Ma, UsEnterprise and Partnership lead for Monster Talent Management solutions. Included direct and reseller solutions. Managed team of 6 Solution Consultants selling HCM software solutions to enterprise clients across North America. Managed team recruitment and development initiatives, facilitated training, defined quotas, forecasted sales results, and managed team performance to meet sales goals. Also primary lead for Reseller partnerships with Recruiter.com, Deltek, Adverto, The Foundry, Brilliant HR, Rocketmat.• Led team to consistent $16-$17M in annual sales, with additional $50 million in pull through revenue.• Drove division YOY growth 8-10% from 2014 through 2019, the only division to accomplish this feat. • Achieved and hold Monster 100% club honor for exceeding quotas on consistent basis. • Chosen to present at 2018 Fortune 100 Executive STEM Leadership Conference. -
Senior Solutions Consultant/ Sales EngineerMonster May 2011 - Nov 2016Weston, Ma, UsHeld primary responsibility consulting for Central US focusing on enterprise and mid-market sectors (5,000+ employees). Supported software solutions for applicant tracking, career sites, learning management, performance management, career development and succession planning, as well as data hosting and analytics. Responsible for responses to RFP, discovery, demo, presentations, pricing and proposals.• Attained rank of #1 Consultant, driving $13M+ in HCM software solution sales. • Top performer from 2011 to 2016 for consistently exceeding quotas and driving YOY revenue gains. • Mentored new hires and peers on software capability. Sales process, presentations, and closing.
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Senior Support ManagerTyler Technologies Jun 2010 - May 2011Plano, Texas, UsLeader of multi-tiered support team for enterprise software provider focused on Local and Regional government solutions. Main focus implementing world class support center processes and metrics to increase client satisfaction, retention and department profitability. Responsible for over 150 clients and annual maintenance revenues of 10 million annually. Manage, staff, and develop technical support and account management teams. - Designed and implemented Multi-Tiered Support program to move department from sole focus on technical defect resolution to Account Management model to protect and grow revenues through proactive, relational support.- Implemented SLA program to track productivity, meet contract compliance and improve customer satisfaction levels.- Designed formal Reward and Recognition program to drive employee performance and increase department morale. -
Director Of Client Services And ImplementationHrsmart Aug 2006 - Feb 2010Richardson, Tx, UsOversaw all aspects of Customer Service for company delivering Talent Management Software Solutions. Managed Implementation team for partnership clients through Monster.com. Responsible for service and retention of 600 clients and 20 million in revenue annually. Managed Implementation team to support partner clients, designing all process and procedures. Highly proficient with creating and managing implementation and support teams for SaaS software, including customized and configurable versions. Strong IT Project Management and Support experience in software and hardware integrations.- Designed and Implemented standardized processes for client communication, issue resolution, ticket tracking, meeting facilitation, troubleshooting and providing exceptional client service.- Reduced Issue resolution times from 16 days to 4 days with 25% reduction in staffing while increasing Client Satisfaction levels.- Reduced customization delivery from 45 to 15 days increasing non recurring revenue by 2 million annually.- Launched and managed EMEA Implementation Operations across 16 countires.- Designed and implemented support processes for new Enterprise configurable product.- Designed Tiered Support Program to minimize costs and enhance profitability with add on at cost support services, while matching appropriate levels of support to client revenue.- Implemented Quality Assessment and Performance programs to ensure high levels of client satisfaction. -
Senior Product ManagerAt&T Nov 1999 - Jan 2006Dallas, Tx, UsResponsible for overall implementation and maintenance of consumer voice and data offers on both national and local market levels into all AT&T/Cingular channels. Lead all operational cross-functional teams including marketing, sales, customer service, technical development, billing, legal and finance. - Successfully implemented 68 national and local offers, achieving 103% of gross add objectives.- Successfully implemented over 100 individual consumer and business promotions, achieving 105% of gross add objectives.- Developed the Four to the Floor program which reduced implementation times from more than 14 to just four days and significantly impacted ability to respond quickly to competitor offers.- Oversaw implementation of major initiatives such as GSM America, 2003 Offer Portfolio, Mobile to Mobile and Add a Line programs, which accounted for over 7 million gross adds or 23% of total subscriber base.- Launched AT&T Multi-Band service, the first ever service to combine the traditional Digital TDMA technology with new globally standard GSM technology.- Launched all AT&T Wireless National Consumer offers, which accounted for 68% of all gross adds.- Oversaw the AT&T Broadband and Internet Services Retail Trial, which promoted cross marketing of Wireless Service and Internet Service in one retail location. - Launched AT&T Personal Network Services, the first service to combine billing for home, long distance, and wireless service. -
National Call Center Manager - Customer CareAt&T Oct 1997 - Nov 1999Dallas, Tx, UsManaged staff of 12 Supervisors and 220 Representatives. Responsible for all aspects of Call Center operation including achieving company goals for customer satisfaction and retention rates, employee performance, budget, staffing, hiring, training, individual development and morale.
Patrick Healy Skills
Patrick Healy Education Details
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East Carolina UniversityPolitical Science And Government
Frequently Asked Questions about Patrick Healy
What company does Patrick Healy work for?
Patrick Healy works for Phenom
What is Patrick Healy's role at the current company?
Patrick Healy's current role is Strategic Accounts.
What is Patrick Healy's email address?
Patrick Healy's email address is pa****@****ter.com
What is Patrick Healy's direct phone number?
Patrick Healy's direct phone number is +121443*****
What schools did Patrick Healy attend?
Patrick Healy attended East Carolina University.
What skills is Patrick Healy known for?
Patrick Healy has skills like Saas, Account Management, Strategy, Cross Functional Team Leadership, Enterprise Software, Management, Change Management, Leadership, Program Management, Telecommunications, Strategic Partnerships, Crm.
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