Patrick Roach Email & Phone Number

Broomfield, CO, US

• Exceptional Customer Service: Delivered outstanding service to Vail Resorts' members and guests, addressing inquiries, resolving issues, and ensuring an unforgettable experience.
• Member Relationship Management: Built strong, lasting relationships with resort members, ensuring their needs were met, and promoting member engagement through personalized support and tailored recommendations.
• Issue Resolution & Problem-Solving: Acted as the first point of contact for member concerns, quickly and effectively resolving issues related to bookings, equipment rentals, lift passes, and more, ensuring high levels.

Roseland, New Jersey, US

• Client Relationship Management: Built and maintained strong relationships with a diverse portfolio of clients, providing personalized payroll and HR solutions to meet their unique business needs.
• Sales & Business Development: Drove new business growth by identifying and pursuing sales opportunities within existing accounts, successfully upselling ADP's suite of payroll, HR, and compliance solutions.
• Product Knowledge & Expertise: Maintained in-depth knowledge of ADP's payroll and HR products, staying current on industry trends and best practices to educate clients on the latest solutions and upgrades.
• Problem-Solving & Issue Resolution: Acted as a primary point of contact for clients, addressing any concerns, troubleshooting payroll issues, and providing timely resolutions to ensure client satisfaction.
• Cross-Functional Collaboration: Worked closely with internal teams, including HR, compliance, and customer service, to ensure a seamless experience for clients and to drive continuous improvements in service delivery.

Belton, TX, US

Austin, Texas, US

Confer with supervisors, contractors, or other personnel to aid in satisfying customers needs.

Pittsburgh, PA, US

Greet customers and ascertain what each customer wants or needs, as well as operating the cash register to make sales.

Houston, TX, US

Assisted in staging and showing properties for future sales.