Responsible for leading operational performance of internal client based programs with an optimized budget and staff serving over 500 families annually. Dynamically leading to secure the outcome of our programs while mitigating risks and converting opportunities. Implemented a wide metric driven management system focused on Client Retention, Client Adoption of Multiple Programs, Client Referrals, Success Rate, Enrollment, Client Satisfaction, Client Stories, Learning Hours.

Strategic Leadership and direction to programs while mentoring and developing others.Recognized leader for building winning programs through operational excellence. Leading efficiencies by allocating and assessing caseloads. Leading through reflective supervision and evaluating the performance of staff. Creating collaborative and measurable plans to get to green.Reporting: Providing regular updates and reports to executive leadership and other stakeholders on program performance and… Show more Strategic Leadership and direction to programs while mentoring and developing others.Recognized leader for building winning programs through operational excellence. Leading efficiencies by allocating and assessing caseloads. Leading through reflective supervision and evaluating the performance of staff. Creating collaborative and measurable plans to get to green.Reporting: Providing regular updates and reports to executive leadership and other stakeholders on program performance and accomplishments.Problem Solving: Addressing challenges and resolving issues that may arise in the course of program implementation.Policy Development: Contributing to the development and refinement of organizational policies related to program management.Compliance: Ensuring that programs comply with relevant regulations, standards, and contractual requirements.Lead engagement through formal committee. Influences employee engagement, generating initiatives, process improvement, reducing and eliminating non-value add work and creating a one team mentality. Show less

Responsible for establishing, managing, and optimizing mentorship programs to foster positive relationships and contribute to the professional and personal development of participants.

Successfully empowering parents with the knowledge and skills they need to create a nurturing and positive environment for their children.

Successfully leading behavior strategies to assess, analyze, and address behaviors that may be problematic/challenging, with a focus on promoting positive and adaptive behavior.

Counselor focus to acquire the necessary skills, knowledge, and experience to become a competent and effective professional counselor.