Patrick R. Schneider Email & Phone Number

Whether it be as a Customer Success Manager, Project Manager, Business Analyst or Service Delivery Manager, I focus on the needs of the customer and achieving the position of trusted adviser and liaison for both client and employer in order to deliver realistic customer expectations resulting in increased customer confidence and a positive partnership. Also, I focus on creating a collaborative culture and make every effort to remove each individual's ego from the process which allows for successful completion of each project or deliverable. By creating desired customer experiences through the establishment of trusted partnerships, I have consistently earned the respect of my clients and colleagues at multiple levels. Additionally, I excel in the delivery of superior customer support while ensuring company objectives are met. Customer Success Management | Relationship Building | Quantitative and Qualitative Data AnalysisEmail: Patrick.R.Schneider1@gmail.comPhone: 678-591-4949Additional Skills include…• Customer Success • Client Relationship Development • Account Management • Change Order Management • Personnel Development • Project Management • Business Analysis • Escalation Management • Managed Services Oversight • Business Process Refinement • User Story Creation • Training Management and Development • Managed Services Support • Metrics Analysis • Sales Team Support • Call Center Management • Diplomacy • Cross-functional Project Management • International Relations Experience • Chinese Mandarin (conversational abilities) • US Military Veteran •

Listed skills include Voip, Management, Vendor Management, System Deployment, and 51 others.