Patrick Saumer Email & Phone Number

Saint Paul, MN, US

Eagan

Greater Minneapolis-St. Paul Area

St. Louis Park

Manage a team of seven Quality Control Specialists – in addition to a team of six based in India. Developing the next generation of leaders by mentoring and coaching the teams. Analyze staffing needs based on cost effectiveness and adjust workloads as needed. Created tools and process controls for the virtual training of India’s team.

Minneapolis

Managed 6 to 13 direct team members and various numbers of managed resources – Processed final documents needed to complete collateral files for customers in a fast paced, deadline driven production environment. Interviewed, hired, and developed team members for career and daily goals. Collaborated with Learning and Development for new team members by.

Minneapolis

Quality checked reviewer’s work for accuracy. Distributed files to workers to ensure meeting and exceeding deadlines. Trained reviewers on processes and procedures for document review.

Maple Grove

Assisted customers with transactions, maintenance of accounts, setting up new accounts, and cross selling according to the customers needs.

Assigned to Wells Fargo as a loan processor – reviewing documents, provided data entry, and deposited loans in a deadline driven environment using WinCmss and Excel reports. Communicated any discrepancies to management and resolved open issues.

Greater Minneapolis-St. Paul Area

Provided hardwood floor work including installation and refinishing. Managed bid process and customer scheduling to ensure satisfaction.

Scheduled labor and projected sales. Handled customer service and complaints. Managed shifts and developed new management trainees.

Associate In Applied Science, Accounting

Graduated with honors.

Education record