AeroLeads people directory · profile
Patrick Schaefer Email & Phone Number
Senior Manager, Client Success @ Hello Heart | CSM | SaaS
at
Sword Health
2 work emails found
@cyracom.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Senior Manager, Client Success @ Hello Heart | CSM | SaaS
Location
Mesa, Arizona, United States
Company size
Who is Patrick Schaefer? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Patrick Schaefer is listed as Senior Manager, Client Success @ Hello Heart | CSM | SaaS at Sword Health, a company with 1004 employees, based in Mesa, Arizona, United States. AeroLeads shows a work email signal at cyracom.com and a matched LinkedIn profile for Patrick Schaefer.
Patrick Schaefer previously worked as Senior Manager, Client Success at Hello Heart and Customer Success Manager at Journey. Patrick Schaefer holds Bachelor Of Science - Bs, Business Management from University Of Arizona, Eller College Of Management.
Company email context
Email format at Sword Health
This section adds company-level context without repeating Patrick Schaefer's masked contact details.
{first_initial}{last}@cyracom.com
89% confidence
AeroLeads found 2 current-domain work email signals for Patrick Schaefer. Compare company email patterns before reaching out.
Profile bio
About Patrick Schaefer
Hello Heart's mission is to empower people to understand and improve their health using smartphone technology. We help employers and health plans take heart risk under control with a clinically based smartphone solution.With over 10 years of experience as a Customer Success Manager, I am a highly organized, results-oriented professional dedicated to driving customer success. Throughout my career, I have excelled in managing accounts, building strong relationships, and providing exceptional support. My ability to identify needs and implement effective strategies has led to impressive retention rates and upsell achievements.As a seasoned professional, I take pride in my data-driven approach, utilizing data to analyze trends, identify opportunities for improvement, and optimize customer experiences. My problem-solving skills allow me to resolve issues promptly, ensuring customer satisfaction and loyalty.I have a proven track record of managing multimillion-dollar books of business and successfully collaborating with cross-functional teams to achieve common goals. My expertise extends to negotiating favorable contracts, mentoring team members, and delivering training sessions to enhance customer success initiatives. Skilled in Salesforce, G-Suite, and Microsoft Suite, I leverage technology to optimize customer interactions and deliver exceptional results. My passion for customer success and commitment to achieving business objectives makes me a valuable asset to any organization seeking to enhance customer satisfaction and drive growth.
Listed skills include Leadership, Customer Service, Recruiting, Microsoft Office, and 53 others.
Current workplace
Patrick Schaefer's current company
Company context helps verify the profile and gives searchers a useful next step.
Sword Health
13 roles
Patrick Schaefer work experience
A career timeline built from the work history available for this profile.
Senior Manager, Client Success
Current
Jan 2024 - Present
Customer Success Manager
Customer Success Manager | SaaS Platform- Main point of contact for customers, driving platform adoption and employee well-being.- Manage Customer life cycle from implementation through renewals- Delivers a first-class implementation to ensure the success of the program for each customer- Craft and deliver QBRs, resolve technical issues, and develop.
Apr 2022 - Jan 2024
Team Lead, Customer Success
- Led a high-performing team of Customer Success Managers, driving adoption, renewals, expansion, and advocacy for assigned accounts.- Analyzed customer data to anticipate churn and implement effective corrective actions, enhancing overall customer experience.- Provided valuable insights on client interactions, improved product support, and handled.
Aug 2021 - Apr 2022
Senior Customer Success Manager
- Spearheaded customer retention and up-selling efforts using Allbound's PRM platform.- Collaborated with customers to optimize platform performance and enhance partner engagements.- Acted as a liaison between clients and the product team, advocating for new features and improvements.- Monitored and improved customer service performance, ensuring high.
Apr 2021 - Aug 2021
Customer Success Manager
- Proactively managed customer renewals, ensuring seamless transitions and continued success with the Allbound platform.- Engaged with customers to understand their evolving needs, aligning platform solutions to drive retention and renewal decisions.- Collaborated with internal teams to streamline the renewal process, delivering timely and efficient.
Oct 2019 - Apr 2021
Senior Strategic Account Manager
- Led full-cycle sales, acquiring new business across multiple verticals while growing existing accounts.- Served as the main point of contact for both prospective and current clients, fostering strong relationships.- Advised and collaborated with management, including C-level executives of Fortune 500 companies, to secure new and ongoing business..
Jun 2019 - Oct 2019
Senior Account Manager
- Proactively upsold, retained, and ensured overall client satisfaction for enterprise-level language services, including over-the-phone interpretation, video interpretation, and translations.- Orchestrated sales efforts to maintain a consistent sales rate at each customer location, aligned with company and territory goals; surpassed assigned quota to.
Oct 2018 - Jun 2019
Account Manager
Account Manager | Language Services- Spearheaded upselling and customer retention efforts within healthcare, business, insurance, and financial institution clients, maintaining consistent sales rates at each customer location aligned with company goals.- Established and nurtured relationships with administrators, department managers, clinical staff, key.
Aug 2014 - Sep 2018
On-Site Project Manager
- Oversaw the coordinated management of the On-Site interpretation service line, ensuring smooth operations and exceptional service delivery.- Managed the On-Site team, providing leadership and support to optimize performance and productivity.- Successfully expanded On-Site Interpretation services to multiple states and cities across the United States..
May 2012 - Aug 2014
Contractor Relations Administrator
- Led full-cycle recruitment and acquisition of Independent Contractors, ensuring a qualified and diverse pool of talent.- Conducted comprehensive analysis of prospective Independent Contractor applications and resumes, verifying references to ensure suitability.- Coordinated the qualification process for Independent Contractor candidates, streamlining.
Mar 2011 - May 2012
Valet
- Provided efficient and safe valet parking services, promptly handling guest vehicles with utmost care.- Strictly adhered to loss prevention policies, ensuring proper issuance and collection of claim checks for vehicle keys, and maintaining the security of the parking lot.- Complied with all established revenue collection and control procedures to support.
Jan 2008 - Jan 2011
Corporate Hr Intern
- Coordinated and provided assistance for various projects based on departmental needs and intern assignments.- Conducted comprehensive research on legal, regulatory, and other relevant topics within the functional area, providing valuable insights.- Developed and updated reports and presentations to support decision-making and communication.- Effectively.
Jun 2010 - Aug 2010
3 education records
Patrick Schaefer education
Bachelor Of Science - Bs, Business Management
University Of Arizona, Eller College Of Management
Study Abroad, General Education
University Of Limerick
Education record
Catalina Foothills High School
FAQ
Frequently asked questions about Patrick Schaefer
Quick answers generated from the profile data available on this page.
What company does Patrick Schaefer work for?
Patrick Schaefer works for Sword Health.
What is Patrick Schaefer's role at Sword Health?
Patrick Schaefer is listed as Senior Manager, Client Success @ Hello Heart | CSM | SaaS at Sword Health.
What is Patrick Schaefer's email address?
AeroLeads has found 2 work email signals at @cyracom.com for Patrick Schaefer at Sword Health.
Where is Patrick Schaefer based?
Patrick Schaefer is based in Mesa, Arizona, United States while working with Sword Health.
What companies has Patrick Schaefer worked for?
Patrick Schaefer has worked for Sword Health, Hello Heart, Journey, Allbound, and Cyracom Language Solutions.
How can I contact Patrick Schaefer?
You can use AeroLeads to view verified contact signals for Patrick Schaefer at Sword Health, including work email, phone, and LinkedIn data when available.
What schools did Patrick Schaefer attend?
Patrick Schaefer holds Bachelor Of Science - Bs, Business Management from University Of Arizona, Eller College Of Management.
What skills is Patrick Schaefer known for?
Patrick Schaefer is listed with skills including Leadership, Customer Service, Recruiting, Microsoft Office, Account Management, Management, Human Resources, and Powerpoint.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial