The Bridge - Operating across a dynamic network of five interconnected practice areas, our versatile teams blend classically trained professional services expertise with a wealth of entrepreneurial acumen to help you gain momentum in your transformation journey.Originally founded as Sana Sano Consulting in 2014, The Bridge Strategy and Technology Consulting, now led by an experienced team of Dallas consulting executives, is an 85-person firm serving clients in north Texas and beyond.Strategy & Advisory | Data & AI | Experience | Product Development | Acceleration

Accomplished executive leader, consultant, and founder, delivering comprehensive technical, functional, and advisory consulting services to Blue Coral clients. With a strong track record in providing expert guidance, Patrick contributes valuable insights and solutions to help clients achieve their business goals and overcome challenges.• Guide companies through the DOD CMMC certification process, using NIST 800-171 revision 2 guidelines to achieve good cybersecurity hygiene and practices.• Provided Tier III support for the migration from IFS 9 to IFS 10, effectively resolving complex issues that the implementation team and customer were unable to tackle. Through proactive troubleshooting and expertise, contributed to a successful implementation and significantly reduced downtime. Demonstrated a strong problem-solving ability and played a crucial role in ensuring a smooth transition between IFS versions, resulting in enhanced system functionality and improved operational efficiency.• Assume responsibility for 65 database instances and 10 Azure SQL instances from previous DBA’s and reduced 3-person DBA team to a single resource utilizing increased efficiency by automation and streamlining data reporting• Drove development team to true CI/CD culture realizing real-time automated Test and Production deployments using Github actions and Flyway• Designed and Developed sample and result tracking with new LIMS build moving from Excel to a Postgres/Python solution enhancing repeatability and security using a multi-continental development team located in the US and Bulgaria• Developed and Implemented EPA integration for automated hazardous waste material management and reporting utilizing different sources of data (AzureSQL, SnowFlake, OnPrem DB) automating their manifest entry with the EPA eManifest API’s saving 120hrs a month of manual entry and improving compliance with entry timing

Led the post-sale customer HRIS data migration, implementation, and training processes, overseeing a diverse team of 35 professionals across the US and Europe. Established clear benchmarks and metrics for success, ensuring continuous improvement within the customer success organization. Demonstrated strong leadership and project management skills, effectively driving successful HRIS implementations while fostering a culture of continuous growth and excellence.• Drastically reduced customer implementation and migration costs from $125k to $45k by eliminating silos, optimizing resource utilization, and fostering effective collaboration.• Revamped the Customer Success organization, fostering personnel accountability, enhancing communication among project teams, and mitigating consultant burnout. This strategic reorganization led to reduced employee attrition rates and increased job satisfaction among consultants, contributing to a more productive and cohesive work environment.• Boosted product implementation efficiency and quality by implementing the Customer Journey Onboarding Methodology. This standardized process reduced variability, increased resource flexibility, and improved timeliness and outcomes.• Revamped Open Enrollment process, achieving 100% on-time delivery across three critical periods. Recruited and trained a high-performing team following SDLC best practices, ensuring smooth updates to customer benefits within specified timeframes.• Promoted collaboration and efficiency by eliminating silos through cross-training and limiting consultants to a maximum of two projects. Enhanced customer satisfaction and project quality by ensuring project continuity and reducing consultant workload, leading to improved outcomes.

Responsible for overseeing the technology budgeting and delivering a wide range of IT projects and services, including Infrastructure and Operations, Helpdesk, Application Development, and Facilities. Develop strategic plans spanning three to five years, leveraging internal and external SWOT analysis to foster a symbiotic vision across all departments. Drive execution and measurement of plan results, ensuring alignment with organizational objectives and driving continuous improvement in IT operations and services.• Successfully conceptualized and executed an $850,000 project to rebuild the eDATA platform, leading a multi-continental development team located in the US and India. This transformational initiative elevated our core product to an industry-leading solution, providing a distinct competitive advantage in the market. The revamped eDATA platform served as a compelling sales differentiator, positioning our company as an innovative leader in the industry.• Achieved a reduction in product turnaround time from 21 days to 2 days by spearheading a $350,000 development project. Completed the project on time and within budget, resulting in improved operational efficiency and enhanced customer satisfaction.• Successfully conceived and implemented an environmentally conscious "Go Green" initiative for electronic reporting, resulting in annual savings of $75,000 and over 3000 employee hours. This initiative significantly reduced paper usage and demonstrated a commitment to sustainability.• Established IT Governance and IT Working Council meetings, effectively prioritizing and communicating IT strategic and operational plans to a wider audience. This initiative fostered greater engagement and achieved buy-in from stakeholders, facilitating successful implementation of IT initiatives aligned with organizational objectives.

Responsible for delivery of IT projects across US. Responsible for offshore development staff of 8 located in India and Canada. Developed delivery strategy and ensured on time, on budget, on quality delivery. Provide database administration delivery. Develop application performance roadmap for next 5 years.• Led successful merger and acquisition activities to integrate process and technologies for company acquiring a competitor• Delivered $50,000 inventory sharing application on time and on budget, using offshore development team and agile method• Delivered $2.5M BPM application to 3 different sites, with project teams spread throughout the US and Canada• Delivered 35 enhancements to BPM product with 0% downtime over 7 month period, with rewritten process and procedures• Achieved completion of BPM development within 7 months of assuming responsibility of the restarted project• Achieved 100% up-time of database and web apps across 15 companies implementing industry best practices and monitoring• Achieved 93% acceptance of developed enhancements through QA, with coaching and newly implemented development processes

Managed all aspects of development activities and projects, including a team of up to 40 staff members, with offshore resources in India. Oversaw a $2M annual budget, implemented risk management strategies, and provided executive-level project status reporting. Developed and presented business cases, crafted a 5-year business plan for the application development department, and ensured timely, cost-effective, and high-quality software delivery. Led recruitment and training efforts to build a skilled and cohesive team.• Delivered $1.5M student finance portal on time, on budget increasing the on time completion of applications by 150%, using .net• Delivered $1.2M PeopleSoft 9.0 to 9.1 migration on time and $250k under budget, received top performing project award from CIO for project success