With expertise in strategic communications, leadership, and stock management, I enhance user experiences and streamline processes through my proficiency in Microsoft Office and Adobe Creative Suite.At L'Oréal, I led flagship boutique operations and implemented dynamic solutions in retail coordination and compliance. My creativity, focus on continuous improvement, and strong understanding of content management systems make me well-suited for roles that require innovation and operational excellence.
Sime Studio
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Communication DesignerSime Studio Jun 2016 - PresentMelbourne, Victoria, Australia• Creating strategic branding proposal• Prepress artwork for professional print-out• UX and UI solution for digital-focus client• Collaboration with different field of creator• Leverage brand asset for high impact ad solution
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Boutique ManagerL'Oréal Jul 2019 - Jun 2023Melbourne• STAFF MANAGEMENT AND TRAININGCreated and managed team member schedules to ensure adequate coverage for business operations while minimizing labor costs. Supported and developed individual skills and knowledge to improve performance and achieve business objectives.• DAILY OPERATION AND OMNI EXPERIENCEManaged daily operations and ensured an exceptional omni-channel customer experience. Coordinated with the retail operations team to implement strategies that increased sales and improved customer satisfaction.• STOCK MANAGEMENTManaged inventory of samples and goods by analyzing sales data and trends to anticipate future demand for products. Adjusted weekly deliveries based on demand forecasts and inventory levels, including preparation for events such as Black Friday and VIP night. -
Kcr欧莱雅 Feb 2018 - Jul 2019Melbounre• Retain customer network for long-term• Usage of advanced beauty tech & professional skin consultation• Ensure compliance with company policies, procedures, and operational standards -
Branding & User Experience DesignerDiua Jan 2016 - Mar 2017Melbourne, Australia• Competitor AnalysisProficient in conducting comprehensive market research to gather data on competitors, including their products, pricing, marketing strategies, and customer feedback. Skilled in applying SWOT analysis to analyze quantitative and qualitative data, identifying trends, strengths, weaknesses, opportunities, and threats.• Branding and IdentityExperienced in developing comprehensive brand strategies that align with business goals and resonate with target audiences.• Stationery DesignProficient in graphic design software (e.g., Adobe Creative Suite) to create professional and aesthetically pleasing stationery designs.• Website User Experience (UX)Proficient in conducting user research, including surveys, interviews, and usability testing, to understand user needs, behaviors, and pain points. Knowledgeable in designing responsive websites that provide optimal user experiences across various devices and screen sizes, utilizing tools such as Bootstrap and CMS platforms.
Patrick Chen Education Details
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Communication Design -
Victorian Certificate Of Education
Frequently Asked Questions about Patrick Chen
What company does Patrick Chen work for?
Patrick Chen works for Sime Studio
What is Patrick Chen's role at the current company?
Patrick Chen's current role is Operations & Project Management Professional | Experienced Boutique & Business Manager.
What schools did Patrick Chen attend?
Patrick Chen attended Swinburne University Of Technology, Mentone Grammar.
Not the Patrick Chen you were looking for?
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Patrick Chen
Greater Melbourne Area -
2factset.com, gmail.com
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2mayringroup.com.au, mayringroup.com.au
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