Patrick Song Email & Phone Number

Glen Allen, VA, US

-Supervise and manage a team of 4-6 Case Reviewers-Monitor cases assigned to the team to ensure compliance with delivery due dates and track submission of investigative leads-Check for quality and take necessary actions to complete cases on time to each customer-Prioritize cases where noteworthy or derogatory information is developed-Conduct second level.

-Provided advice and guidance to investigators on investigative and formatting requirements-Monitored pending cases to ensure compliance with delivery due dates and track submission of investigative leads-Prioritized cases where noteworthy or derogatory information is developed-Monitored pending cases, review and revise reports of investigation-Checked for.

Chantilly, VA

Chantilly, VA

OMNIPLEX World Services Corporation is a leader and innovator in delivering professional background investigations, intelligence support, and physical security services to corporations and government agencies.OMNIPLEX provides high quality security solutions through two lines of business. The Protective Services Group (PSG) is a leading provider of.

- Ensured timely receiving, storing, and stocking of products from incoming shipments- Developed an ongoing partnership with all aspects of the store to ensure that new products were set on time- Maintained a highly organized inventory- Maintained relationships with vendors to ensure receipt of timely deliveries of products and defective/expired products.

- Selected as part of Federal Business Development training program to get hands-on training in all aspects of the federal business development life cycle: new business, capture management, proposal development, and operations/delivery management- Handled aspects of cold-calling in order to setup meetings with prospective clients- Established relationships.

Washington DC

- Facilitated and implemented the development of Knowledge Management as a project manager. Successfully transferred over 50% (30 GB) of historical and working data to Knowledge Management database- Identified user requirements for Knowledge Management database through interviews with business stakeholders- Reviewed, analyzed, and evaluated application.

B.S., Information Systems And Operations Management

B.S., Marketing