Patrick Soulliere

Patrick Soulliere Email and Phone Number

Learning and Development Facilitator | Salesforce, Operations, Compliance | I create engaging virtual training experiences @ Ottawa, ON, CA
Ottawa, ON, CA
Patrick Soulliere's Location
Orleans, Ontario, Canada, Canada
Patrick Soulliere's Contact Details

Patrick Soulliere work email

Patrick Soulliere personal email

n/a
About Patrick Soulliere

At Canada Life, our team exceled in delivering virtual training that empowers advisors and their teams, leveraging my expertise in financial services and technology. My role as a Learning and Development Facilitator focused on creating and conducting live sessions that enhanced our technology and process acumen. With a solid foundation in account management and business analytics, I've contributed to the development of robust financial solutions that support advisors' business growth.Previously, as a Business Service Associate and a Financial Centre Resource Team Leader at Sun Life Financial, I led initiatives that streamlined operations and elevated advisor competence. The successful rollout of new software and tools, underpinned by my certification as a Salesforce trainer, showcases my commitment to continuous improvement and my dedication to fostering an environment of learning and professional advancement within the financial industry.

Patrick Soulliere's Current Company Details
Advice Canada

Advice Canada

Learning and Development Facilitator | Salesforce, Operations, Compliance | I create engaging virtual training experiences
Ottawa, ON, CA
Patrick Soulliere Work Experience Details
  • Advice Canada
    Advice Canada
    Ottawa, On, Ca
  • Canada Life
    Learning And Development Facilitator
    Canada Life Jul 2022 - Oct 2024
    As part of our virtual training offered to advisors and their operations teams, I help create, design and deliver live training sessions on our technology and processes.
  • Canada Life
    Business Service Associate - Wise
    Canada Life Mar 2016 - Jul 2022
    Ottawa, Ontario, Canada
    At WISE, we provide a robust and unique offering to independent financial security advisors who want to grow their businesses, while working with a leading manufacturer in the industry, The Canada Life Assurance Company. With our focus on product solutions, competitive compensation, business development and customized support, WISE is committed to developing advisors’ businesses.
  • Sun Life Financial
    Financial Centre Resource Team Leader
    Sun Life Financial Jan 2014 - Jan 2016
    Gatineau, Qc
    Managed a team of two Financial Centre administrators and ensured that the day to day operations of the Financial Centre were completed, as well as completed their performance reviews. My primary function was to evaluate, coordinate and provide the necessary training for new and experienced advisors when new software and technology tools were rolled out. Was certified by Sun Life as a Salesforce trainer and delivered all training to advisors on the use of this tool.
  • Sun Life Financial
    Customer Relations Consultant
    Sun Life Financial Dec 2009 - Jan 2014
    Ottawa, On
    Resolved complex customer service issues in life insurance and investments, which helped strengthen the relationship between the client, advisor company. Also dealt with threats of litigation from clients by defusing the situation. Acted as the last line of defense before the complaint was escalated to the Office of the Ombudsman.
  • Sun Life Financial
    Quality Development Analyst
    Sun Life Financial Jun 2005 - Nov 2009
    Ottawa, On
    Monitored and assessed Customer Care Representatives’ phone calls as well as face-to-face Customer Care Representative coaching and evaluating, which in turn helped in the development of the Customer Care Centre

Patrick Soulliere Skills

Insurance Team Leadership Customer Service Financial Services Microsoft Office Employee Training Business Analysis Call Centers Sales Risk Management Time Management Coaching Leadership Life Insurance Technical Support Banking

Patrick Soulliere Education Details

  • Loma
    Loma
    Acs, Almi

Frequently Asked Questions about Patrick Soulliere

What company does Patrick Soulliere work for?

Patrick Soulliere works for Advice Canada

What is Patrick Soulliere's role at the current company?

Patrick Soulliere's current role is Learning and Development Facilitator | Salesforce, Operations, Compliance | I create engaging virtual training experiences.

What is Patrick Soulliere's email address?

Patrick Soulliere's email address is pa****@****ife.com

What schools did Patrick Soulliere attend?

Patrick Soulliere attended Loma.

What skills is Patrick Soulliere known for?

Patrick Soulliere has skills like Insurance, Team Leadership, Customer Service, Financial Services, Microsoft Office, Employee Training, Business Analysis, Call Centers, Sales, Risk Management, Time Management, Coaching.

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