For me the role of Chief Information Officer is to deliver on the business mission through the use of technology. But technology is secondary to strategy. Hardware and software don’t mean anything unless you understand what the business is trying to achieve.Businesses aren’t always able to articulate how they want technology to help them. So part of the role of the CIO is to bridge the gap between executives and technicians and look at those initiatives and try to think of them a little differently. I believe a CIO has to come from a technical background. You don’t need to be a technical specialist, but you have to be a generalist. You have to be able to think laterally and broadly, because there are always multiple ways to solve a problem. And the first solution that pops into mind might not be the best. You have to be aware what the industry is doing, because the industry is moving constantly. You have to understand the unique personalities of your team. You have to be able to translate complex technical issues into language the board can understand. And you have to have the skin of a rhino!A CIO needs to think in terms of transformation rather than incremental change. I’ve heard too many leaders say they need to refine processes to make them more efficient. But any business that is not thinking about robotics and process automation is in the Dark Ages. If you’re a medium to large business, robotics, machine learning and AI will have a significant impact on your bottom line. Because it’s not only the future of applications, it’s the future of working.
Listed skills include Project Delivery, Service Delivery, It Service Management, Outsourcing, and 46 others.