Patrick Studiger Email & Phone Number

Over 20 + years of professional career, an enthusiastic Information Technology Professional highly experienced in implementing, deploying, and supporting enterprise systems/technology solutions within an international environment. I have developed competency in the area of ERP systems, initially as a Business Process Analyst (8+) as a Senior Business Process Analyst (6+) and finally IT Business Applications Manager (6+).I am known for leading by positive influence, being flexible, creating collaboration and efficiency within multi-disciplinary teams, understanding the needs of clients, and adding value solutions to the business. I am passionate about working on client-focused programs and processes that optimize the customer experience, help drive performance and deliver growth for the organization.Areas of expertise:✅ Responsible for identifying and setting the performance & development objectives for the team.✅ Ensuring engagement of the team and conducting timely performance reviews.✅ Improving team processes by shifting the level-1 support tasks to an offshore contracting company.✅ Defining, setting, and tracking target-to-improve and track-and-trend KPI’s monthly.✅ Manage / coordinate cross functional project resources (internal and external) throughout the different project phases (review, requirements gathering, prioritization, planning, deployment, and post Go-live support and sustainment).✅ Ability to deliver projects and change requests using project management methodologies and Scrum framework (JIRA and Confluence tools).✅ Ability to build strong working relationships with the end users & stakeholders by supporting strategic assessments and prioritization.✅ Ability to analyze business needs and translate them to concise business and system requirements.✅ Ability to support business process improvements by capturing current/future state processes in a structured way.✅ Ability to manage the different project testing phases (integrated, regression, UAT)✅ Proficiency in Oracle E Business Suite and ScrumMy Skillset includes:#Systems Analysis, #Requirements Gathering Analysis, #Reporting, #Systems Implementation, #Systems Testing, #Systems Training, #Issue Management, #Product Ownership, #End user Support, #Agile, #Scrum, #SDLC, #Oracle ERP, #Oracle Order Management, #Microsoft Office,# Jira, #Remedy, #Cherwell, #HPPPM, #Workday.