Patrick Tiernan Email & Phone Number

Shelby, Nc, Us

Shelby, North Carolina

* Leading class instruction in areas of management, supervision and functional job-skills training.* Plan, develop, organize, write and edit instructor-led training content.

Boiling Springs, North Carolina

* Business Analyst / Consultant providing operations, industry, and financial assessments to businesses. This included counseling in areas such strategic planning and development - strengths, weaknesses, opportunities, threats (SWOT analysis), international business development / exporting, marketing and research, selling to the government, management education services, and resource identification including private, government and economic development funding sources for small businesses in a two county region. * Created, established and directed the small business and technology development center / office for the state of North Carolina operating from the private, Gardner-Webb University campus. State funding ended for statewide project.

Davidson - Statesville, North Carolina

* Diagnosed, formulated and developed system solutions for user issues and support focusing on account management / customer service applications. This included analyzing and documenting process workflows, system operating procedures, and communicating solutions to users located in France, Germany, the UK and The Netherlands. Functions included seeking enhancements to improve system and user productivity, and operational efficiency in the supply chain module. Analysis focused on key supply chain elements: procurement, inventory, order entry, and customer fulfillment in the Microsoft Navision (NAV) ERP software package.* Served as audit team leader traveling internationally to France to administer and participate in an inventory accounting audit to ensure system integrity, process adherence and accountability for transferring inventoried physical assets from one company (Ingersoll Rand) to another (Doosan). Subsequently traveled to Germany to assist with that joint audit team. Each location’s assets exceeded $10 Million. Contract employee for a global leader and manufacturer in the economically distressed construction equipment industry.

Kings Mountain, North Carolina

* Managed the general plant operations including information technology, supply chain, customer service and accounting. * Directed and coordinated information technology Enterprise Resource Planning (ERP) system application life cycle project including hardware and software evaluation (business requirements and needs), selection, project management, implementation / rollout, data migration, workflow analysis, process documentation, training, security and maintenance with a $500,000+ cost utilizing Sage MAS 500. Developed long-term voice and data communication strategies.* Managed the supply chain functions – sourcing, purchasing, contract review and compliance, replenishment, receiving, inventory optimization, distribution center warehousing - stocking, pick and pack, shop floor control, and logistics - freight, shipping.* Guided accounting – AP, AR, and payroll. Additional management functions included quality compliance, human resources (HR), marketing, business development and building customer service. Administered and managed the second largest customer account. Strengthened creative marketing techniques.* Managed 40 permanent people and hundred+ seasonal employees in a $10 Million incentive service awards business.

Greer, South Carolina

* Quality and production operations temporary contract associate learning the assembly line techniques of Tier 1 BMW automotive manufacturing.

Malvern, Pennsylvania

* Assisted in client software implementations using Adage (Infor10) advanced planning and scheduling modules for process manufacturing and distribution industries (food, beverage, chemical, pharmaceutical) improving workflows, procedures, and methods.* Assisted in testing, verifying and critiquing next generation supply chain software test scripts contributing to accelerated software to market dates.* SCT was a global service provider of E-business and enterprise software solutions geared toward process manufacturing and distribution, energy and utilities, government, education, and justice entities. Annual revenues exceeded $500 million when the company reorganized and sold off several divisions.

Charlotte, North Carolina

* Project lead / consultant for client undertakings that incorporated operations and workflow analysis and mapping, reengineering, software vendor evaluation, selection and implementation, business strategies, and business requirements definition.* Directed a business process reengineering project team that established purchasing best practices, policies, and procedures resulting in improved accountability and cash flow visibility of $2 million dollars monthly with an annual savings of $100 thousand.* Conducted and authored workflow gap analysis / as is – to be / ops assessments via site surveys leading to re-engineering of methods to improve business, data, and system flows for clients. * Co-led an enterprise resource planning (ERP) system selection for a machine tool manufacturer. Defined business / user requirements and documented using Visio identifying and selecting a system that focused on improving product quote time to customers, inventory, scheduling, shop floor control, accounts receivables, and financial analysis. Assisted in selection of another ERP system for a medical packaging company. Trained in Symix / Syteline (Infor10) systems.* Led manufacturing and shop floor control module implementation using Microsoft Dynamics GP (Great Plains) software for a medical device manufacturer.* Contributed to preparing project request for proposals (RFP) documents that identified scope, issues, time and cost estimates, planning, transition / change management, project implementation and support.* Business segment dissolved in a corporate merger / reorganization impacting over 200 employees nationwide.

Shelby, North Carolina

* Managed 40 materials / production control people including logistics, purchasing, inventory control of spare parts, raw and obsolete materials, precious metals, work in process and finished goods in a QS/ISO 9000, one-thousand person manufacturing clean room micro-electronic capacitor plant supplying the electronics, automotive, US military and aerospace global markets prior to plant moving to Mexico.* Coordinated development of monthly and annual sales, inventory and operations plans (SIOP, S&OP) including production master scheduling, capacity analysis and planning of resources: material, labor, overhead, and customer service to meet demand / sales forecast.* Spearheaded the use of lean manufacturing, just-in-time, kan-ban and continuous flow manufacturing models while adhering to six-sigma concepts that led to improved cycle time reductions by 35% utilizing an inter-department / cross functional team, and improved customer on-time-delivery / order fulfillment from 80% to 98%.* Project manager / team leader for seven successful interplant teams transferring products, processes and equipment to / from other locations, primarily Mexico, culminating in timely ramp-downs and ramp-ups favorably impacting revenues.* Developed and maintained production and inventory control performance metrics including cost reduction, inventory shrinkage, stock outs, defects, variance analysis and customer service. Directed plant procurement function with $9 million average annual purchases developing improved tracking, visibility of top expenses, and cost reduction efforts.* Co-chaired corporate computer information system visioning team researching current and best practices, compiling data, outlining and defining the future company financial / manufacturing system requirements and strategies for the $1.5 billion, 10,000 employee corporate entity.* Senior Industrial Engineer for two years prior to promotion - standard costs, managed $100 million of assets.

Master Of Science (M.S.), Industrial Education - College Of Technology

Bachelor Of Science (B.S.), Industrial Education - College Of Technology

Graduate Certificate, Healthcare Information Technology

* Courses: Computer Security & Privacy, Applied Databases, Principles of Human – Computer Interaction, Information Resource Management.

Aas, Computer Programming

* Courses: COBOL, C++, Dbase, RPG/AS400, Control Language (CL), Basic, Spreadsheets, Microcomputer Operating Systems, Systems Analysis.