Patrick Tuttle Email & Phone Number

Charlotte, North Carolina, United States

United States

United States

Jericho, New York

Handled calls from customers had issues related to the setup, maintenance, and support of Cablevision cable modems, routers, wireless, and wired internet connections.Verified 25+ account information (security) with customers dailyDiagnosed 1000+ connection problems using various proprietary tools (DART, BOOST, IDA)Repaired 20+ connection issues or provide.

Miami/Fort Lauderdale Area

From TCS Website:Develop, create, and modify general computer application software or specialized programs Analyze user needs and develop software solutions Design or customize software for client use to optimize operational efficiency Improve existing systems by analyzing areas of modification Analyze and design databases with application areas Coordinate.

Florida Hospital

• Upgraded Desktop and Laptop systems of Florida Hospital Employees (Doctors, Nurses, etc…), and Kiosks from Windows XP to Windows 7 Operating System.
• The windows 7 project is in the process of upgrading more than 16000 personal computers on over 10 Hospital Campuses around central Florida.
• Ensure that each customer is satisfied with the performance of their applications as they relate to the upgraded computer.

Orlando, Florida Area

Federal Work Study Student, providing assistance to Veteran Students with their military benefits for education. Manage files and certifications once approved by the VA

• Ocoee Police Department 9-1-1/Police Dispatcher 9/2007 – 10/2009
• Answered 9-1-1 emergency calls and dispatched to Law Enforcement.
• Ran teletype for warrant and drivers license status.
• Answered telephones for routine and emergency calls.

• Busch Entertainment Corporation/Sea World Florida Security 4/2006 – 9/2007
• Provided security to maintain a safe environment for employees and guests.
• Patrolled park properties on and around Sea World and Discovery Cove.
• Performed identification checks and bag searches of employees and guests entering and leaving the park.

• State of Florida, Department of Corrections 9/1990 – 3/2006 Recruiter:
• Interviewed applicants, processed application and made recommendations
• Attended job fairs and HR related seminars
• Completed criminal background checks, as well as employment and high school verificationsTraining Officer:
• Maintained and updated training records for staff to ensure all employees met required training hours
• Served on the ACA (American Correctional Association) CommitteeOrientation Officer:

• US Navy Reserves, Master At Arms/Law Enforcement 11/2001 – 11/2004
• Mobilized for 9 months to London England COMNAVACTSUK (Naval Activities Command, United Kingdom).
• Assistant Watch Commander, Patrolman, and Duty Armorer.
• Managed a 14 person watch team tasked with the verification of over 10,000 Individual Identification Card Checks, over 2000 Vehicle searches and 600 foot Patrols.
• Trained 40 Active Duty and Auxiliary Security Force Personnel.
• Enhanced Force Protection measures for 60 tenant commands on six geographically separate Installations throughout the Greater London Area.

Scheduled maintenance on Aircraft (B-52H and KC-135A) and related Aerospace Ground Equipment.

Bachelors Of Science, Computer Information Systems

Activities and Societies: Delta Epsilon Iota Honor Society, Veteran Students of AmericaVeterans Affairs Representative for student.

Comptia Network+ Certification, Passed

December 16, 2013 - CompTIA Network+ Certification

Diploma

Activities and Societies: AFJROTC, Chess Team, Drill Team