Patrick Sy Email & Phone Number

Mandaluyong, National Capital Region, Philippines

Individual contributor (IC) that also co-led the product design team for 2 squads: disbursements and payment acceptance. Worked closely with project managers, designers, and tech teams to help launch different features that contributed to growing business objectives all while also establishing processes, creating workflows, and conducting 1:1s to support the growth and efficiency of the design team. - Transformed complex information into intuitive, revenue-boosting user experiences for various mobile and desktop features, enhancing adoption rates and gross transaction value (GTV).- Created user stories, user story maps, user flows, low and high fidelity wireframes, mockups, and prototypes.- Developed multiple rapid mockups and prototyping to explore and test feature ideas and product directions.- Worked with product managers and C-suite levels to define product requirements.- Collaborated with cross-functional teams and ensured best practices in experience design.- Conducted design walkthroughs with developers and design reviews to ensure and improve build quality.- Maintained quality assurance through regular design reviews and critiqued peer work.- Developed general design and handoff guidelines that boosted the team’s efficiency and workflow consistency.- Conducted A/B testing, usability testing, heuristic evaluations, and data validation with the UX research team.- Managed and co-owned team rituals such as design reviews, design process improvements, and retrospectives.- Strengthened and advocated for a culture of learning within the design team by facilitating and assisting with learning labs.

A solo design role where I designed for multiple SaaS products and landing pages. Championed various product initiatives such as project management, quality assurance, and stakeholder management.- Created user stories, test acceptance criteria, user flows, low and high fidelity wireframes, mockups, and prototypes.- Worked with C-suite levels to define product requirements.- Conducted sprint planning with the development team.- Conducted design walkthroughs with developers to ensure build quality.- Maintained quality assurance by conducting user acceptance tests.(UATs)- Rebranded and developed landing pages for 2 different companies improving user engagement metrics.- Crafted bespoke illustrations to enhance the brand’s visual identity across different product suites.- Implemented an automated ticket tracking system that seamlessly integrates incoming support emails with our Discord channel, ensuring real-time updates and efficient issue resolution.

Makati, National Capital Region, Philippines

My entry-level design role where I had the opportunity to work closely with the principal architect, devs, project managers, and HR specialists to rebrand the HRIS and digital banking solution products.- Rebranded the whole user experience for both Salarium (desktop) and SALPay (web and desktop) product ensuring consistent branding and tone of voice.- Implemented motion design to enhance interaction experience across the SALPay mobile app.- Conducted design walkthroughs and reviews with developers to ensure and improve build quality.- Presented to C-suite levels to communicate rebranding design directions.- Developed the design system and style guide for both major products.- Crafted bespoke illustrations and icons used throughout different products.

My internship in partial fulfillment of my college requirements wherein I worked as both a UI designer and developer working on different in-house and client-based products.- Created wireframes, working prototypes, and graphic assets, such as logos, icons, and illustrations for the different projects.- Designed and developed the front-end of different web applications using HTML, CSS, and Javascript applying Material Theming and maintaining mobile responsiveness.- Wrote documentation for projects such as manuals and software design description documents.

Bachelor Of Science - Bs, Information Technology

High School/Secondary Diplomas And Certificates