Patrick V. Email & Phone Number

Toronto, Ontario, CA

Toronto, ON, CA

• Site Reliability Engineer Team Lead for the Kubernetes and Service Mesh Platform team.
• Collaborate with technology peers and business partners to build, deploy and operate and support the foundation of modern cloud native Service Mesh Platform for Thomson Reuters.
• Provide Leadership and lead a team of SREs and Ops engineers
• Provide technical leadership in designing, implementation, deploying and maintaining our shared platforms on cloud infrastructure
• Oversee the ongoing operational & Product reliability activities, as well as the ongoing operation and support of the shared platforms. (e.g. monitoring, service indicators, backup / restores, application availability.
• Act as SME for non-functional requirements, product reliability and security controls, feeding requirements to the backlog and drive standardization.

Toronto, ON, CA

• Report into our reliability engineering/operations group and work in a scrum team to deliver Customer Identity & Access Management (CIAM)
• Act as the subject matter expert for the planning and implementation of the non functional requirements and work on promoting stories into the backlog to ensure: Platform availability, scalability, performance.
• Act as the go to person for any production issue, troubleshoot and escalate as needed and monitor until successful resolution. Communicate status with the team and stakeholders.
• Implement automation (CICD, IaC) and promote best practices for our CI/CD processes
• Implement best practices of Observability and Operation excellence (metrics)
• Build and maintain monitoring for all aspects of infrastructure and the platform and implement Alerting mechanism using cloud native solutions

Toronto, ON, CA

• Heavy use of AWS tools such as EC2, RDS, VPC, Route 53 and more
• Writing infrastructure as code (IaC) using Terraform
• Configuration management using Ansible
• Update and maintain CI/CD pipeline

Toronto, Ontario, CA

Ran tutorials and review sessions as well as marked tests and assignments for CSC108, CSC148, CSC207, CSC258, CSC263, CSC324 and CSC373.CSC373 - Introduction to algorithms tutorials can be found on Github.

Trained new employees in drive-through, front counter and kitchen positions.Motivated and resolved conflicts between crew workers.Encouraged trainees and helped crew workers feel welcome and comfortable.