I am an organized, detail oriented, patient and enthusiastic person.I have over 10 years experience of over the phone and e-mail Customer Support in theInformation Technology and other fields.I have Call Centre experience.I can prioritize call ungencies, manage work priorities.Supporting clients on Unix and Windows platforms.I have knowledge in EDI, Supply Chain (B2B and B2C), Unix (AIX,HP,SCO,Solaris), Windows (2000,XP,7), Microsoft Office, computer peripherals and components, Internet, AS2, SAP.In the course of my experiences, I have provided training sessions to clients on integraded or web solutions. I also done Quality Assurance and supervision to a production team for a Data Entry mandate.
Listed skills include Technical Support, Training, Customer Service, B2B, and 3 others.