As the responsible manager for ICLS testing revenue and growth, my role involves overseeing and managing testing on ICLS contracts while adhering to company and departmental policies, procedures, and quality/service standards. I am dedicated to ensuring the security and safeguarding of score data and testing materials, following all guidelines diligently.Additionally, I serve as an examiner for official language proficiency testing in speaking, listening, and reading. Interacting with examinees in English, I direct and administer the exams, working closely with testers to select and prepare reading test materials. I take charge of recruiting, interviewing, and training testers to maintain a skilled team.In my capacity as a leader, I efficiently schedule all types of proficiency assessments and keep comprehensive departmental records, including manuals and testing materials. Moreover, I actively contribute to enhancing proficiency assessment practices by providing workshops and training on subjects such as ILR leveling, text selection, and test format.Collaboration is a significant aspect of my work, and I actively engage with language testers to develop new reading kits, ensuring the continual improvement of testing procedures. To maintain efficiency, I review and approve timesheets, ensuring proper compensation for all team members.In addition to my managerial responsibilities, I offer support in special projects and proposal development, working diligently to contribute to the growth and success of the organization as a whole. Through these multifaceted roles, I am committed to fostering proficiency and excellence in language testing and assessment.

I am a highly qualified professional with a wealth of experience in the field of U.S. Foreign Affairs language training. As a certified Language and Cultural Instructor, Foreign Service Institute (FSI) Language Examiner, and trained Language Consultant, I specialize in equipping U.S. Foreign Affairs Professionals with essential language skills. My expertise in program design, development, and implementation at FSI's prestigious foreign affairs training institution enables me to identify training needs, initiate impactful initiatives, and continuously enhance existing programs through collaborative teamwork.My primary focus lies in delivering tailored language training to the Department of State and government professionals, with a specific emphasis on honing German language communication skills for U.S. Diplomats at embassies and consulates worldwide. Leveraging modern methodologies and personalized instruction, I ensure that my learners have engaging and effective learning experiences.A strong advocate for cross-cultural awareness, I co-lead the cultural program, fostering greater understanding and appreciation among students. In recognition of my dedication and contributions, I was honored with the Awards of Appreciation from 2014 to 2022.As a certified FSI examiner, I am responsible for upholding test validity and have conducted over 35 official assessments, ensuring that language proficiency evaluations are accurate and reliable. Moreover, completing the Department of State's language consultant training in 2022 has equipped me with effective strategies to ensure learner success.Throughout my career, I have consistently demonstrated unwavering dedication, innovative teaching approaches, and a strong commitment to teamwork in advancing U.S. Foreign Affairs language training. I take pride in contributing to the growth and excellence of diplomats and government professionals as they engage with the global community.

▪ Conducted learner-centered and communicative foreign language classes to professional adults.▪ Tailored style of teaching and teaching materials to meet clients’ personal requirements and goals. ▪ Trained socio-linguistic and cultural awareness to professionals for purposes of business and travel within Germany.▪ Conveyed clearly and concisely complex information (topics in grammar, history and culture).

Exercised friendly and supportive customer care for the leading provider of 3D software. Interacted with European customers on the telephone speaking fluently in German to notify of software releases. Facilitated software sales within the sales team by processing quotes.Expanded and corrected CRM databases.

Served as sole interpreter and consecutively interpreted from and into English of fiberboard manufacturing training. Facilitated two-way communication in a non-English speaking environment.Gathered and managed complex information and quickly put it to use clearly and concisely.Experience in translating, interpreting, or work requiring the use of English and German.

As the facilitator and overseer of a German exchange and cultural program, my diverse responsibilities were managed with skill and adaptability. Taking charge of daily operations, I fostered efficient collaboration within the team and tackled challenges effectively. My profound knowledge of local culture and history was central to the program's success, promoting intercultural understanding between Germany and the USA. As a key point of contact, I maintained strong relationships with stakeholders, ensuring a cohesive approach. Immersed in Dresden's community, I fostered meaningful connections, enriching experiences for participants and locals alike. My role went beyond administration, emphasizing cultural understanding and appreciation, showcasing the transformative power of cross-cultural exchanges.

Goethe-Institute plays an important role within Germany's Immigration Laws, id est advancement of German language proficiency and developing cultural competency.I built up positive relationships with many of the students by advising them personally in living and starting or furthering their degrees in Germany.I supported institute events for the public and intra-organizational seminars. I researched and assembled welcome packets for the National Goethe-Institute seminar and consistantly embodied the institute in a professional fashion.I compiled a list of American Universities for the central office, that I determined could profit from using Goethe-Insitute's services, which was used to start a marketing campaign to increase American awareness and participation in language aquisition abroad.As a CBYX (Congress-Bundestag Youth Exchange) participant, I integrated myself within the work culture, spoke German, and acted in accordance to program policies and expectations.