Joined the North American field sales team to support StarTech.com’s full line of connectivity peripherals. Territory included resellers in FL, MS, LA, TX, AR, OK, MO, KS, & NM. • Proactively develop & maintain relationships with existing channel partners (VAR, DMR, NSP, and eCommerce) including: Dell, CDW, SHI, Insight, and Office Depot• Collaborate with channel marketing team to plan and execute tradeshows, sales floor events, training sessions, and other industry related functions• Innovate new and creative ideas to keep reseller account managers engaged and maintain mindshare • Educate & inform channel partners on the latest products and technology at StarTech.com

Transitioned to the Client Sales Group as a Technical Resource for Dell’s Federal Government customers. Supported inside sales representatives for Army, Navy, Air Force, Marines, the Veterans Administration, and OCONUS accounts. Collaborated with Value Added Resellers as well to drive growth and increase market share. Responded to RFP’s and RFQ’s ensuring accuracy and that client/contract requirements are met with competitive pricing Provided technical guidance to Federal clients in order to provide turn-key client solutions Consistently exceeded annual $40.2 million quota contributing to strong year over year growth of Dell’s Client portfolio Leveraged channel partner relationships to uncover hidden opportunities and increase overall sales

Chosen to be a part of select team which was re-introduced to the U.S. with the goal of capturing lost revenue while driving sales to Dell’s top 500 Value Added Resellers. Supported 7 inside sales representatives who serviced 90 reseller account, including academic, state/local government, non-profit, small/medium business, and large enterprise accounts.- Consistently exceeded quarterly $8.2 million quota contributing to overall success of the Global Commercial Channel- Produced highest volume of printer sales for 4 consecutive quarters amongst a 16 person team of software and peripheral representatives- Strategically built new business accounts expanding and diversifying the partner’s overall sales portfolio- Solved customer needs by providing individual, innovative, and total solutions- Successfully created and maintained relationships with key corporate decision makers, established large volume and high profit accounts with excellent retention and loyalty- Developed relationships with multiple vendors in order to leverage pricing for channel partners, winning opportunities from Dell’s major competitors

Executed all facets of retail and lease receivables collection activity, including delinquent account collections, refinances, general account maintenance, bankruptcies, missing title resolution, and the repossession process for account balances up to $500K.- Managed a $17 million account set comprised of commercial loans in the Midwest region, which had a history of large collections problems- Reduced past due balance by 40%, 30 day receivables by 20%, and 60 day receivables 60%- Built and maintained relationships with past-due customers, guiding them through tough economic conditions- Contributed positively to Navistar’s bottom line by working closely with other team to determine the best recourse solution- Served as a member of the Diversity Council, which organized events that celebrated a diverse workforce and improved understanding of cultural differences

Managed daily operations, inventory control, and personnel activities for a staff of 6 full and part-time employees; as well as customer service and staff development/training in a high volume wine and spirits store. Oversaw all phases of cost control and financial management, including ordering, cash handling, and sales reports.- Identified and executed sales increase opportunities, improved inventory management and controlled labor costs- Built operations to peak at $2 million in annual sales, exceeding yearly goals set by ownership- Guided business through period of market challenges and ensured profitability of the business