Championed cross-functional data-driven initiative to implement a new adjustment policy at NI; performed complex data analysis to compel leadership to a policy change that resulted in a minimum 4K work-hours and $41K+ savings per yearDeveloped innovative Robotic Process Automation that aligned 18 external providers with 1000+ customers and reduced manual workload by 60% for 100 employees globallyLed 12 project and operations managers at 5 sites worldwide; provided guidance and mentorship to bolster continuous process improvement; managed program portfolio of 5 to 7 concurrent projects each yearAdvanced SQL, Python, and Microsoft Excel skills to more efficiently extract, clean, analyze, and report data visualizations to key stakeholders to enforce data-driven decision makingProvided guidance and training to others on utilizing ERP products to access and interpret data; go-to expert for data analyticsPerformed audits to establish compliance to international standards and to ensure flawless data collection and storage

Strategic position focused on Project Management to expand calibration services globally through integration of IT applications and automation with global calibration operations.Coordinated with Operations, Engineering, Procurement, Trade Compliance, Business Analysts and other cross-functional stakeholders globally to improve effectiveness of operations; created, developed 73 process documentsUtilized SQL to create complex queries on large data sets from relational database; leveraged Python and Power BI skills to model and visualize this data to enhance predictive workload analysis and to drive efficiencies in operationsDeveloped Key Process Indicator application to capture and visualize data; led to 20% increase in process effectivenessCompleted project to design and develop the Global MFG HWS communication SharePoint 3 months ahead of schedule; centralized communication from 12 sub-organizations to effectively promote HWS organization and align with NI Modern Workplace initiativeIntegrated automation in all aspects of business operations using Office 365 technologies with Python & LabView

Developed Key Process Indicator application to capture and visualize data; led to 20% increase in process effectivenessSupported User Acceptance Testing for incremental release of Oracle-based business apps; liaison between Ops and ITAuthored Python script to parse PDF files to consumable data, enabling automation/reduced past due orders by 80%Integrated automation in all aspects of business operations using Office 365 technologies with Python & LabViewEmployed extensive knowledge of VBA to improve data driven decision making at all organizational levelsCoordinated with Operations, Engineering, Procurement, Trade Compliance, Business Analysts and other cross-functional stakeholders globally to improve effectiveness of operations; created, developed 73 process documentsUtilized SQL to create complex queries on large data sets from relational database; leveraged Python and Power BI skills to model and visualize this data to enhance predictive workload analysis and to drive efficiencies in operationsDeveloped process controls and key metrics to improve global operations with partners; reduced past due orders by 75%Completed project to design and develop the Global MFG HWS communication SharePoint 3 months ahead of schedule; centralized communication from 12 sub-organizations to effectively promote HWS organization and align with NI Modern Workplace initiativeDeveloped tool using Selenium Webdriver to automate document retrieval which reduced task time by 90%Worked with Business Analysts to draft requirements and participated in User Acceptance Tests on 4 Oracle-based upgrade projects used by 4,000+ employees

Created Python-based algorithm to parse PDF files into consumable data which lead to an 80% reduction in time spent tracking ordersIntegrated Python and LabView-based automation in all aspects of business operations to improve customer support and to increase employee effectivenessLed team of 6 technicians in the collection, analysis, reporting, and certifying of calibration dataProvided technical support to National Instrument Laboratories to develop increased proficiency and capability globally; became recognized SME on internal data systems within first 6 monthsAuthored Python script to parse PDF files to consumable data, enabling automation/reduced past due orders by 80%Utilized advance features of Microsoft Excel to perform statistical analysis of Measurement Uncertainty data for 600+ products

Designed and developed Source Selection Information System for high-profile government contracting agency; used to manage contract-awarding activities for $1B+ in services contracts agency-wide. Created a system used to track and monitor continuous training for over 500 employees; improved efficiencies by 50% and ensured 100% personnel qualifications. Designed data conversion scripts from Oracle-based system to desktop relational database; increased ability to analyze data to improve the organization’s decision making processes.Led/mentored 25 personnel performing maintenance on 5.4K test, measurement, and diagnostic equipment items. Implemented and managed the Air Force Metrology and Calibration program for the 19 Airlift Wing. Integrated subordinates' skills w/other maintenance operations to accomplish mission requirements. Directed the Quality Assurance/Management program. Established a Quality Management System in accordance with industry standards. Ensured the compliance and effectiveness of the Quality Management system requirements. Executed $38K organizational budget and managed a $1M facility. Coordinated with Functional Managers on manning, equipment, and training issues.Accomplishments:Named 19th Maintenance Squadron's Outstanding Professional of the year in 2014.19th Airlift Wing project officer for the 2015 Unit Effectiveness Inspection. Identified requirements, communicated with subject matter experts, and coordinated logistics for over 107 inspectors assigned by the Air Force Investigator General. Ensured project success and earned recognition from the installation commander and the Air Mobility Command Inspector General. Developed a superintendent development course for Little Rock Air Force Base. I drafted the training plan, worked closely with subject matter experts, and coordinated lectures over a two day course curriculum.

Mentored and lead 11 Senior Non-Commissioned Officers to evaluate 73 US Air Force and 6 Foreign Military Precision Measurement Equipment Laboratories. Ensured accuracy of 640,000 test equipment assets valued at $721 Million throughout entire Air Force weapon-system arsenal. Reviewed corrective action plans and recommended rectification plan for uncertified Laboratories to Functional Command and US Air Force Headquarters. Advised the Director of Air Force Metrology and US Air Force Headquarters on metrology-related policies and procedures vital to Air Force missions world-wide. Accomplishments:Source Selection technical acceptability team lead. Evaluated the technical acceptability of proposals from five prime contractors. Analyzed proposed cost against promised performance to assess the likelihood of each contractor's ability to fulfill contract requirements. $200 Million services contract awarded based predominantly on my team's recommendations. Nominated as Air Force Metrology and Calibration Program Lance P. Sijan leadership award recipient. Oversaw integration of Air Force Metrology Laboratory certifications with the newly re-designed Air Force Inspection System. Identified and mitigated risks. Ensured a seamless transition from legacy inspection processes and integration with 19 other inspection entities.

Provided functional management for 469 personnel supporting 13 Precision Measurement Equipment Laboratories and over 111,300 equipment items. Developed US Air Force Metrology Program policies and procedures. Managed support equipment purchase plans and acquisition prioritization. Directed manpower allocations, contingency planning and deployment of over 756 personnel. Guided program management of a $10 million services contract, established requirements, and advised quality evaluators on performance and results. Accomplishments: Named the Senior Non Commissioned Officer of the year by the Director of Logistics, Engineering, and Force Protection at Langley Air Force Base. Performed as Subject Matter Expert on a $1.5 Billion Enterprise Resource Planning software system project with 250,000 users.

Monitored the contract performance of nine Precision Measurement Equipment Laboratories supporting 1,596 customers and 44,754 equipment assets. Performed on-site and remote performance audits. Documented findings in the Automated Quality Assurance application. Identified trends, and prepared surveillance and other monthly reports. Interfaced with Program Managers and Contracting Officers to prepare and modify Statements of Work (SOW), Statements of Operation (SOO), Quality Assurance Surveillance Plans, Service Delivery Summaries, and Surveillance Activity Checklists. Managed, prepared, and administered customer support surveys and assisted in contract management. Prepared monthly surveillance schedules. Briefed senior leadership on evaluation process and provided feedback on findings. Provided technical support to program mangers. Accomplishments: Executed comprehensive cost analysis of calibration support for a Radar Signal Simulation test set. Prevented expenditures in excess of $150,000. Developed and implemented a Community of Practice website to improve communication between 1,200 military and civilian employees. Consulted with North Warning Station, North Bay, Canada to assess the cost effectiveness of on-site calibration support of over 600 equipment items. Saved over $300,000 in unnecessary expenditures. Designed, developed, and maintained a database to track and itemize organizational travel expenses. Streamlined annual budget and programming process. Related skills:Project ManagementRisk ManagementSystems Analyst

Calibrated, aligned, troubleshot and repaired test equipment. Ensured traceability to the National Institute of Standards and Technology.

Provided web development/programming services as an independent contractor. Tested, developed, and troubleshot web products using programming skills mostly involving Linux, Apache, MySQL and PHP (LAMP) configurations. Utilized expert knowledge in JavaScript and CSS.Developed procedural and object-oriented web applications.