Patrick Tsz-Hong Wong Email & Phone Number

Toronto, Ontario, Canada

- Serve daily 200+ customers using POS/Cash system, promptly, courteously and responsibly- Engage customers in a discovery experience of the world of beverage alcohol - Advise and answer customers questions regarding the origin, vintage, and style of different wines, spirits, ciders and beer- Fundraise to support local charities e.g. United Way, Sick Kids Foundations, etc. - Participates with the team in achieving all aspects of service, store readiness, merchandising and restocking of inventory, and store cleanliness

Hong Kong Sar

Teaching: Instruct English to learners aged 11-15. Design traditional and digital learning materials, lesson plans and curriculum adapted to students' ability and interests using differentiated learning strategies and blended learning incorporated. Students motivation and engagement.Administration: Maintain records, assess student progress and write reports. Develop 5+ sustainable reading activities per term to nurture a positive reading environment. Relationship management with parents.

Hong Kong

- maintained information on 100+ webpages using HTML and Drupal- drafted, translated and helped developed 15+ pieces of marketing collaterals (e.g. company news, product brochures, presentation slides, event publicity materials) in accordance with corporate guidelines using Keynote, Adobe CS, MS and G Suite- prepared and coordinating communication materials for event support- developed e-newsletter using MailChimp- input and maintained entries in CRM system- supported marketing campaigns for advanced computing products- conducted marketing research

Hong Kong

- reported to Residence Master, provided guidance and advice to 300+ residents on university life which embraced diversity, participation and learning- facilitated 15+ residence-wide sports, social and cultural events for 3000+ residents from all around the world to enrich students' learning experience and to cultivate a sense of community- assisted residents to comply with the Hall Rules established by the university- helped handled visitor registration, hall maintenance and emergency cases

Hong Kong

- supported and emceed in university-wide events- hosted campus tours for VIP guests- facilitated learning activities in CityU- promoted CityU through a visit to NUS and NTU in Singapore

Hong Kong

- daily operation of the Information Center and Library including opening and closing, admitting sales at gift shop and general administrative support- arranged, scheduled group visits to the centre- received and sorted incoming mail, faxes, courier and applications- took inventory of gift shop and re-stocked appropriately- primary contact for general inquiries on the information centre on phone, email or in-person at the front desk- logged service requests and document solutions- responded and directed 100+ enquiries from staff and the public in a courteous manner- hosted 100+ guided tours for schools and visitors including VIP guests- assisted in organising 5+ public educational seminars and preparation for centre refurbishment- word-processed, photocopied and prepared documents (e.g., emails, letters, etc.) and forms for approval and documentation- helped tracked data and generated information and reports regarding public and scheduled visits to the centre

Hong Kong

- popularly elected- successfully organised 15+ events for 300+ residents- represented Hall 11 in external events, including the NACURH Conference 2015 in North Dakota, USA- oversaw activity proposals and reports of the Residents’ Association- examined and amended residential policies

Hong Kong

- Update index of personnel files- Organizes and archives records and documents- Makes copies of paperwork and distributes as needed- Uses alphabetical and numerical systems to organize paper records documents- Processes requests for files- Types and performs data entry- Checks and corrects placement of filed documents

Beijing City, China

- secured and monitored daily followers growth on Weibo and WeChat- developed content for a Weibo page of 90K+ followers using Adobe Photoshop- issued daily 15+ interactive posts with graphics- translated business-related news for internal circulation- conducted market research on sales strategies of main competitors in mainland China- supported a one-week roadshow in Huilongguan Mall, Beijing

Bachelor’S Degree, Linguistics And Language Applications

Activities and Societies: Vice President of the Hall 11 Residents'​ Association

Exchange Program, Rothberg International School

Studied courses: Colloquial Arabic I, Music and Cultural Politics, History and Social Issues of Israel, Spaghetti Western.

Vancouver Summer Program 2018, Education

Studied course: Designing High Quality Programs in Early Childhood Settings and Creating Environments to Support Learning in Early.