Patrick Woodruff Email & Phone Number

Carlsbad, Ca, Us

In my role as Director of Technology at Resolvion, I provided leadership in maintaining essential IT operations, ensuring business-critical tasks were handled efficiently, and overseeing internal technical support functions. I lead the team in conducting monthly and quarterly security audits, as well as spearheading the annual SOC 2 Type 2 audit with 3rd party auditors.

Charlotte, Nc, Us

As the Network Infrastructure Manager, I supported a Microsoft Active Directory network for 200 end-users with over 30 Windows and VM servers in multiple locations. During my tenure I also identified and implemented processes to ensure optimal performance of Local Area Network and Wide Area Network (MPLS and BOVPN) and automated systems to increase performance and productivity of IT back office teams while providing Tier 2/3 customer support.

Lakeland, Florida, Us

Led a team of service oriented technology professionals in providing creative solutions to unique and complex problems within the trucking industry while evolving our department from a cost center to an innovation center. My team provided insight and support to facets of technology including client/server administration, VoIP, network management and security, VLANs, LAN/WAN, wireless, SD-WAN, VPN, application support and training, Active Directory, Exchange servers, SQL SSRS and SSIS, web services and support (IIS, Apache, PHP, Python), EDI and Transportation Management Systems.

Provided on-site and off-site IT infrastructure, networking and database consulting and project management to small businesses throughout central Florida. Consultancy services included web service applications, infrastructure services (server administration, TCP/IP, LAN/WAN, firewall, wireless, VPN), document imaging, SQL administration, integration and reporting.

Tampa, Florida, Us

This was a short term project in which I integrated the organization’s document management system with their CRM (MS Dynamics) and web services (MS SharePoint) applications. During this time, I also maintained the integrity of the SQL databases for these services. The project also included creating and implementing a data warehouse for managing internal processes, creating SSIS processes to transport data between the document management system and CRM and developing real-time reporting using SSRS and integrating the results through MS SharePoint. I also provided services with end user application support and training, MS Windows application and server administration, and firewall/network security.

Mulberry, Florida, Us

Managed a team of EDI analysts in automating organizational processes. One of my major accomplishments was partnering with Sterling Commerce, SPS Commerce, GXS/Inovis, and Redtail Solutions in converting over 120 suppliers to EDI X12 standards in efforts to automate our supply chain ordering process. This project alone reduced annual costs by $250,000 and increased order accuracy by 98%. I also led multiple simultaneous projects in merging legacy system data into a new Point of Sale application. Extensive use of MS SQL SSIS for extracting and loading legacy and XML data into SQL database tables, SSAS for BI data mining and analysis, and SSRS, Crystal and JReports for report generation.

Managed a technical staff to support and train 100+ users that was responsible for maintaining a Windows 2003 Server Network environment over multiple locations, consisting of Exchange 2000, Terminal Server Services, Web Server Services, and data storage/backup server. Management responsibilities include but not limited to, quarterly performance reviews, mentoring, training, salary recommendations and merit increases, interviewing, hiring and firing, and budget management. Related technical skills include Network administration, Active Directory, Exchange Server administration, web design, Java scripting, database management for Access and MS SQL 2005, and SSRS and Crystal Report writing.

Tampa, Fl, Us

My success as the logistics manager combined with my previous IT experience led to an opportunity to manage projects related to our SQL based document imaging and management software, integrating the software with our business machines. These projects included facilitating pre- and post-sales technical support, coordinating and implementing software installation and integration, and providing administrator and end user training. Proficient technical skills include MS SQL 2000/2005, iSynergy Document Imaging, Windows 2003 Server and Windows XP.

Tampa, Fl, Us

As the logistics manager, I was tasked with maintaining a dynamic inventory of parts, supplies and equipment for Ricoh and Savin business machines. During the first six months, I implemented processes and procedures that reduced our inventory variance from 24% to 0.007%. These procedures allowed our team to maintain a minimal variance throughout my tenure.

Helped maintain and support 100+ small businesses with NT/2000, Novell, and Peer-to-Peer networks. I also provided project support to include cabling, hardware installations, server installations, and router configurations, HTML support for websites, application scripting and SQL Server 7.0/2000 scripting.

Managed a staff of technicians to provide hardware and software support for 500+ workstations, including providing project management support for application and operating system upgrades. One of my successful projects was to upgrade all workstations to Windows 2000. My leadership and organizational skills allowed our team to increase productivity, reducing customer down time by 24-48 hours.

Charlotte, Nc, Us

I managed a team throughout the SE region that maintained the network and system infrastructure for the Direct Banking facilities. I was also the project manager for the infrastructure development of the call centers and data centers in Atlanta GA, Jacksonville FL, Tampa FL and Las Vegas NV.

Dallas, Tx, Us

As a Project Leader, my team and I were responsible for upgrading systems to Windows NT for AT&T’s Law and Government Affairs Division across the United States. Administered multiple Windows NT Servers connected to a WAN environment while maintained End User support for 90+ workstations including applications and Internet related issues. Leadership responsibilities included training administrators on the new platform, coaching and mentoring, time management, and hiring recommendations.

Master'S Degree, Applied Anthropology

Bachelor Of Arts (B.A.), Anthropology

A.S., Computer Information Systems