Patrick Tonkinson Email & Phone Number

Vallejo, Ca, Us

Beverly, Massachusetts, United States

Main Responsibilities: Supervise 1st and 2nd shift teams of 15 and 10. Oversee, mentor and advise pickers, inventory analysts, mfg & sales auditors, and warehouse organizers. Communicates daily with quality, manufacturing, operations, and shipping/receiving. Develop and launch 5S, lean, and kaizen quality and process improvement projects. Solve difficult and unique situational problems in a timely manner. Interview, hire, train, mentor and let go of department staff.- Developed integrated infrastructure of databases across multiple subdepartments- Created self-updating KPI reporting, reducing log time for all parties involved.- Moved department from purely pen-and-paper to quick access electronic capabilities- Headed and participated in several department projects including; quality Kaizens, Large Scale inventory moves, warehouse ergonomics improvements, and many smaller projects.- Developed training procedure guides, training matrix, and restructured training methodologies.

Boston, Massachusetts, United States

- Oversees two facilities with teams at 9 each at Boston Logan Airport.- Main Responsibilities included but not limited to: Patient Support, Implementing new technologies by corporate, pay roll, training and developing team members, badging, customer support, inventory management, data auditing, enforcing disciplinary actions, bookkeeping and accounting, overseeing team of medical professionals, working closely with shareholders and contract holders.- Turned Boston Logan Airport to top achiever in the company.- Balanced over 300 thousand dollars in incorrectly accounted payments.- Repaired and implemented broken Medical Insurance billing systems on the backend.- Turned a high turn over environment to a positive work force with no turn over in 2 months.- Flawlessly launched new facility in Terminal C and quickly trained new staff to becoming experts in their fields.

Boston, Massachusetts, United States

Main Responsibilities: Maintaining Customer/Vendor Relations and Needs; Dock Scheduling; New Management Training; Reaching daily KPIs; Routing Logistics; Coordinating Inbound, outbound and delivery teams; maintaining internal IT functionality; co-supervising team of over 30 reports; Onboarding new staff;- Part of Bradford's new Facility Launch Development Team, moving cross country 3 times for company opening new and transitioning facilities.- Regional expert of proprietary software "AMIS", supporting development team in debugging and other operators in training.- National Train-the-Trainer for in house defensive driving program based off the SMITH system.- Developed the CPI/Vendor database for the Boston facility, containing hundreds of vendors, CPI, and their KPI and route requirements.- Nominated for the 2018 "Shephard Award", Bradford's National Award for Employee with greatest potential and influence in leadership.- Quality Assurance and Security management of delivery carts.- Develop and Execute plans for maximizing efficiency.

Austin, Texas Area

Free Lance Photography, Web Development, and Graphic Design

Austin, Texas Metropolitan Area

- Was direct influence on generating additional 15% revenue year after year through better customer service techniques, and leading product creation with better Repair and refurbishing systems.- Created and put in play procedures to increase inventory accuracy.- Using more efficient Inventory Control techniques helped company retain an unheard of %95+ inventory accuracy up from ~70% at point of hire.- Ran and managed Ebay and Craigslist accounts, and scripted auto generated responsive templates for each.- Went above and beyond taking over the responsibilities of internal sales, accounts payable and receivable, as well as supported tech lead and customer support.- Daily duties include Shipping/Receiving, Graphic Design, Warehouse management, customer/tech support, Operations and Projects overseeing, as well as installations.- Achieved "employee of the year" 2014, and "most dependable" 2015.

Woodinville, Washington, United States

- Turned a shipping deficit company into a same day turn around within the month of employment.- Managed and organized 20k sq ft warehouse with over 5,000 different parts and implemented skew based system.- Daily forklift operations- Daily use of local and international shipping procedure.- weekly Cycle counting of warehouse to assure inventory accuracy.- Worked closely with Repair team, Sales, and marketing to increase warehouse and customer product return/delivery rate.- Daily use of Quickbooks, Mi Sys, Excel, Word, and Web based Software.

Applied Data Science Program, Data Science, Excellent

MIT sponsored Data Science bootcamp. Subjects covered: Data analysis Machine learning Practical data science Deep learning Neural networks.

Bachelor Of Arts (B.A.), Computer Science

Front End design and Programming. Mainly Java, PHP, JScript, Python, and Jasmin. HTML and CSS was all self taught and therefore.

Associate Of Arts (A.A.), Transfer Degree