A diverse role from servicing VIP customers to working on high profile events:• Providing customers with an exclusive environment and a luxury standard of service• A personalized service based on diverse customer demographics and suitability of products Preserving floor standards and presentations in line with style look • Utilizing the Burberry R-world Application to connect with clients • Building bespoke relationships with a variety of clients, through new products and events• Kept competitive by keeping up with industry trends in the brand via seasonal fashion shows while maintaining focus on competitor trends

• Photography for the spring/summer launch 2017• Educating and inspiring Karen Millen cliental• Organizing store events with marketing manager• Developing and nurturing strong customer relationships to promote customer loyalty • Making critical decisions in a fast-paced environment• Increasing store performance by adapting and reacting to the needs of the customer• Identify trends and innovative opportunities to grow the brands community• Supporting brand initiatives and promotions while achieving sales targets• Providing strong merchandise standards and store presentation skills • Utilizing store operational systems• Applies knowledge of fit, function or fashion to every customer interaction

• Maintaining brand strategy through seasonal changes and promotional activities• Delivering and maintaining exceptional customer care standards• Stock analysis for maximized sales opportunities• Assisting customers via inhouse and telephony orders