Patric Oh Email & Phone Number

• Capstone Project 2: Cleaned and transformed datasets in Python to conduct exploratory analysis on the West Nile Virus in Chicago and tuned a Logistic Regression model that can predict all cases of the virus at a rate of 100% • Capstone Project 1: Analyzed a 17,000+ row dataset and built an interactive dashboard using techniques such as correlation, regression, and time series analysis to optimize inventory and planning for London Bike Shares • Completed multiple case studies using SQL, Python, Excel, Tableau, and Power BI to extract, analyze, and visualize data• Developed structured thinking, financial analysis, economic, and statistic concepts used for data analytics

• Accurately closed over 90% of accounts within 5 days of departure of groups and events• Facilitated monthly credit meetings with department heads to highlight concerns or questions on accounts• Responsible for Marriott month end reports such as attrition, rewards nights, and no shows• Maximized room revenue by analyzing no show/cancellation reports, collecting payments, and closing folios

Los Angeles, California, United States

• Maintained over 95% of accounts in the A/R ledger to be within 60 days• Implemented standard operating procedures for Tesla and prepaid meal packages to improve business operations• Reconciled credit card transactions through analysis of property management reports, settlement reports, and bank statements• Mitigated financial losses by resolving credit card disputes and chargebacks

South Korea

• Prepared monthly HQ reports for Human Resources, R&D, and Supply Chain departments• Conducted competency-based interviews and assisted in the hiring process• Implemented company policies and procedures for the local Korean market

Los Angeles, California, United States

• Consistently achieved top accommodation up-selling performance• Secured reservation payments through evaluation of credit and cash reports• Reviewed and verified routing, traces, and overall accuracy of upcoming reservations

Universal City, California, United States

• Underwent Hilton’s training program for all front office functions• Managed daily reports (High Balance, Auto Post, Trace Listing, and CRM)• Assigned transient and room block reservations based on requests and availability

Fullerton, California, United States