With a professional trajectory of 14 years, I highlight my experience in process implementation and improvement across various areas, including Regulatory Affairs, Quality Assurance, Process Engineering, and Project Management.Throughout my career, I have developed strong skills in conflict management and operational team training, constantly aiming to generate value for the business. My focus is on achieving high-quality results and adapting swiftly to frequent market changes. I possess expertise in process mapping, crisis management, and analysis of key performance indicators (KPIs), with the goal of delivering value to both internal and external clients. Additionally, I prioritize efficiency enhancement and operational cost reduction.I also emphasize my solid operational experience, particularly in Quality Engineering, where I have worked with standards such as ISO9001, process mapping, risk analysis, and change control. I possess knowledge in continuous improvement projects, Lean Manufacturing, and Project Management, employing iterative and predictive methodologies such as DMAIC, Business Analysis, Quality Driven Management, PMBOK, Scrum, and Agile. Furthermore, my experience in Process Engineering encompasses the use of tools like SIPOC, BPMN, FMEA, BPM CBOK, VOC, and Six Sigma.Within operations, I have extensive knowledge of systems such as SAP (SD, WM, MM), TMS, WMS, Oracle, Tibico, Power BI, Minitab, Excel, AutoCAD, BIZAGI, Visio, MS Project, Primavera, and SE Suite, among others. My primary focus lies in data acquisition and processing to support critical analysis of process performance indicators and operational deliverables.