Develop and facilitate positive psychology-based coaching plans for master’s degree students while teaching them the ICF Coaching model.

Provide EAP Training for organizations to help their employees discover and incorporate the importance of incorporating a work/life balance while being successful in their current jobs.

Responsible for implementing and evaluating training and educational strategies for National Cares Mentoring Program to simulate STEM educational program. Developed and cultivated relationships with program partners and organizations to expand visibility in the STEM community. Wrote and provided monthly data input and performance reporting for grants received from the Atlanta Housing Authority. Helped identify HBCU students to become mentors to students in Title 1 & 2 schools. Assisted in planning and coordinating to ensure the execution of STEM educational programs deliverables for underserved elementary and middle school students.

Responsible for developing and implementing learning programs utilizing instructional system designs for new hires, sales representatives, sales support, and call center employees. Responsible for talent acquisition and the execution of company-wide product knowledge and sales process training. Clients included XO Communications, Alcatel USA, and T-Mobile.

Responsible for Human System talent acquisition identifying candidates through employment resourcing to fill teller through senior positions within BB&T and submitted caliper assessments. Provided strategic recruiting support for exempt and non-exempt roles by proactively sourcing and selecting talent and leveraging applicant tracking system and talent networks. Partnered with hiring managers to determine employment needs and developed strategies to facilitate an effective and efficient recruiting effort for 300+ critical roles per year.

Developed successful RC3 (Relationship-Centered Child Care) training departments for 20 locations and 4 divisions for early child care and education providers resulting in 75% increased enrollment in childcare facilities. Responsible for change management by developing and creating professional development and coaching programs for all staff and senior management. Training programs were created to help with retention issues, improving, business intake processes, leadership development, managing staff performance, family and community engagement protocol, curriculum and assessment, and preventing child abuse and neglect.

Supervised staff of 20 field trainers and provided sales training that made their sales increase within the first month by 75%. Developed and implemented new training programs that increased sales in the first 6 months by over 85% success bringing in over $300,000.

Consultant-Senior Corporate TrainerCountrywide Home Loans 1999- 2007 Responsible for the design, development, facilitation, and evaluation of instructional programs, materials, methods, and assessment techniques for a mortgage loan servicing department. Collaborate with key business leaders to create SME and career-path courses related to GSE / non-GSE loans, FHA/VA, and loss mitigation initiatives. Facilitated 50+ SME and interpersonal courses, including HAMP, HAFA, short sales, DIL,REO, and bankruptcy analysis; company-wide courses per month; received 4.85/5 course rating average extracted from confidential employee surveys.