Inside sales for the comunication area of the companyCustomer service and back officeSupport to the External Sales TeamManagement of commercial relationships with customersFront Office activities

Organization of Argentinian Tango events

Provide secretarial support to the CEO of the companyManaging the smooth running of the officeManaging relationships with suppliers and taking care of the purchasing side of the jobManaging relationships with customers, sending out sales offers, looking for new customersAdministratice duties such as processing customers' orders, invoicing, providing assistance to the accounting departmentRecruitingTaking care of the facebook page of the company and working with the technical department to keep the website up to date

Assistant to the CEOOffice ManagementRecruiting for all the companies of the groupBuyerSales ContactOffice Management

Assistant to the CEO of the companyOffice ManagementManagement of International Sales DepartmentBuyerResponsable for the Sales and Marketing of the companyCustomer Care

Alti Profili is the departement of Umana s.p.a. specialized in Head Hunting and Executive Search. My role was to develop and grow new customers in the area of the South of Rome and Province as well as mainting existing customers.

• Search Project Management• Candidates' Development• Candidates' Research• Partners Agenda Management• Clients' Contact Management• CV screening and preparation

Provided marketing support to the start up of a new female only gym in London taking care of marketing plans, advertising, creation of the web site, staff training.

Managing relationships with existing customers and meeting with clients to ensure that service level agreements were adhered to and managing the customer complaints process and helping with the sales process, liaising with suppliers

Marketing achievements •Develop effective marketing campaigns for events such as environmental health conferences, training courses and exhibitions for Environmental Health Officers and local government authorities•Monitor and evaluate the results of all marketing campaigns by creating evaluation questionnaires for delegates and exhibitors and analyse the results providing feedback to the events manager•Develop and implement marketing plans for each event produced by the company. Notably, I worked on my own on 6 events in seven months, 2 of those events were a series of training courses for Environmental Health Practitioners and 1 was the annual conference an exhibition. Delegates’ numbers varied between 24 and 400 depending on the event. Lead time to each event was 12 weeks.•Provide design briefs and work closely with designers on the creation of marketing materials for new and existing events and proof reading any literature produced•Liaising with IT department to work on the creation of web pages for events and maintain the company’s website Sales achievements•Responsible for delegates, exhibition and sponsorship sales •Attend various events organised by the CIEH to look after clients as well as attending external exhibitions and conferences to promote events, products and services and generate new leads

Marketing achievements•Developing and finalising all marketing tools (e.g. artwork, posters, brochures etc) and marketing campaigns•Generating of marketing plans for the club as well as weekly sales plans for my team•Responsible for the creation of promotional emails and letters and manage big mail merges•Responsible for report analysis and provide feedback to Head Office on Marketing Campaigns Sales and Club Management achievements•Managing the sales process to sell memberships both to the public and corporate market•General administrative duties•Managing and overseeing continuous training of staff (coaching, performance reviews,1:1 meetings, team meetings)•Liaise with other line managers to manage the smooth running of the clubOther achievement in this role includes:•“Manager of the Year” award in 2005 for Cannons Health & Fitness Ltd and the “Highest Sales Performance” award in 2006.•Hit 125% of sales targets for 2 years in a row