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Driving the United Airlines Operations Strategy and Analysis team, my recent focus has been on pioneering data enablement across operations teams, utilizing cutting-edge AI and ML technologies to enhance our data products. Within a short span, the strategy revolved around embedding sophisticated business logic into our processes, directly contributing to the organization's operational agility.Previously, as the Head of MileagePlus Data, I led the transformation of our loyalty program into a data-driven powerhouse. We modernized the data strategy, established robust analytics and engineering teams, and navigated large-scale transformations. My commitment lies in making United Airlines synonymous with innovative data utilization, driving significant business improvements and customer satisfaction.
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Director Of Operations Strategy And AnalysisUnited Airlines Mar 2024 - PresentChicago, Il, UsLeading strategy on process and tools to transform United's operations. Additionally, serve as lead for data enablement for operations teams, via data products including AI, ML, and complex business logic.
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Head Of Mileageplus DataUnited Airlines Feb 2023 - Mar 2024Chicago, Il, UsLeader of analytics, data science, data engineering, data strategy, and data governance for MileagePlus.Key accomplishments include establishing data science and data engineering teams embedded in MileagePlus, transforming to a data products business model, and modernizing MileagePlus data strategy.
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Director, Research, Analytics, And Marketing OperationsUnited Airlines Aug 2020 - Feb 2023Chicago, Il, UsLeader of marketing and loyalty analytics, market research, MarTech, and marketing strategy
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Director, Marketing OperationsUnited Airlines Jan 2020 - Aug 2020Chicago, Il, UsLeader of the marketing operations group, an agency-like team handling market research, agency management and billing, campaign operations, design and editorial functions. Additional responsibility for Chief of Staff functions to the VP of Marketing, made necessary during COVID emergency period.
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Director, Business IntegrationSpark Foundry Mar 2018 - Jan 2020New York, UsLeader of the Analytics and Insights strategy integration team for media on pharma, retail, and financial services accounts. Responsible for advancing client analytical capabilities, model development, and data strategy. Also responsible for representing Analytics and Insights in critical business development initiatives. -
Group Manager, Analytics And Data StrategyDiscover Financial Services Jan 2015 - Mar 2018Riverwoods, Il, UsLeader of the consumer banking digital analytics and data strategy team. Work included building the data infrastructure for capturing digital activity, modeling customer behaviors and attributes, and aligning digital strategy with operational and acquisition targets. -
Analytics DirectorOrganizing For Action Dec 2013 - Jan 2015Leader of the digital analytics team, with personal focus on converting massive data sets into actionable insights. Group responsible for data systems management, complex data extraction, business needs system integration, and tracking of key organizational goals. Personally responsible for developing analytical strategy for all digital marketing programs, including email, social media, advertising, and web/mobile sites. -
Lead Analyst, Business AnalyticsSears Holdings Corporation Jul 2013 - Dec 2013Chicago, Il, UsLead web and mobile analyst for shopyourway.com. Responsibilities include analytical strategy, reporting structures, data management, data-driven business insights, performance forecasting through advanced statistical models, and knowledge-transfer leadership. -
Web Operations And Marketing Strategy ConsultantIndependent Aug 2012 - Jul 2013Entrepreneurial venture consultant focused on preparing strategic marketing plans with actionable next steps at cost-effective rates. Specialties include web performance reporting and measurement plans, market analysis, cultivating strategic thinking, advanced website analytics, innovation strategy and market research. Previous client industries include CPGs (retail; food production), online media, and construction engineering.
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Marketing AnalystCtlgroup Jan 2009 - Jul 2012Mount Prospect, Illinois, UsMarket analyst and business development specialist. Example projects completed include website rebuild, CMS management, leadership of client management team meetings, analysis of current client sectors, market research, leadership of multidisciplinary proposal efforts, customer relationship management, and development of external practice groups for marketing needs. Secondary responsibilities include event strategy and media editing. -
Marketing CoordinatorCtlgroup Jan 2008 - Dec 2008Mount Prospect, Illinois, Us
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Marketing CoordinatorBarilla Sep 2007 - Dec 2007Parma, ItMarket research and presentation development -
National Admissions AdvisorCareer Education Corporation May 2006 - Sep 2007Schaumburg, Il, UsInside sales and account management
Pat Ryan Skills
Pat Ryan Education Details
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Depaul Driehaus College Of BusinessEntrepreneurship; Marketing Strategy -
University Of Illinois Urbana-ChampaignSpeech Communication; Rhetoric
Frequently Asked Questions about Pat Ryan
What company does Pat Ryan work for?
Pat Ryan works for United Airlines
What is Pat Ryan's role at the current company?
Pat Ryan's current role is Leader of Strategy and Data at United Airlines.
What is Pat Ryan's email address?
Pat Ryan's email address is pr****@****oup.com
What is Pat Ryan's direct phone number?
Pat Ryan's direct phone number is +141099*****
What schools did Pat Ryan attend?
Pat Ryan attended Depaul Driehaus College Of Business, University Of Illinois Urbana-Champaign.
What skills is Pat Ryan known for?
Pat Ryan has skills like Marketing, Crm, Marketing Strategy, Business Development, Web Analytics, Management, Proposal Writing, Market Research, Marketing Communications, Market Analysis, Strategic Planning, Digital Marketing.
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