Driving the United Airlines Operations Strategy and Analysis team, my recent focus has been on pioneering data enablement across operations teams, utilizing cutting-edge AI and ML technologies to enhance our data products. Within a short span, the strategy revolved around embedding sophisticated business logic into our processes, directly contributing to the organization's operational agility.Previously, as the Head of MileagePlus Data, I led the transformation of our loyalty program into a data-driven powerhouse. We modernized the data strategy, established robust analytics and engineering teams, and navigated large-scale transformations. My commitment lies in making United Airlines synonymous with innovative data utilization, driving significant business improvements and customer satisfaction.
Listed skills include Marketing, Crm, Marketing Strategy, Business Development, and 44 others.