Creating, leading, executing (long-term & short-term strategy). Responsibilities:● Sales Managment– saling in Third-Party Access Model for EDP Renewables Polska, EDF Energy, CEZ Trade Poland, EWE Poland (electricity, natural gas, photovoltaics). X-Selling: reactive power compensation, construction of transformer stations); ● Management of sales processes in outsourcingu model („flat CPA”), management of CALL CENTER (outsourcing);● Defining threats and market opportunities, preparation of a business plan for investment projects, investing the company’s profit (real estate, PKO Bank franchise, housting construction);● Coordinating and supervising the main functions of the company, finances and cooperating companies;● Management of sales processes;● Implementation of plans and strategies for the continuous development of the company;● Enforcing results from partners as a consequence of increasing distribution;● Defining threats and market opportunities;● Investing the company's profit.

● Prospecting, develop and provide coaching to new vendors in order to ensure the execution of goals, increase regional distribution and reduce dependence from the main partners;●Analyse both external and internal market factors in order to determine market value by partner for a resource and budget allocation, market alignment and goals setting;●Aggressively drive partners to maximize sales and total partnership potential through sales best practices, training and support;●Identify location opportunities, new point of sales, new data bases and prepare a strong argumentation to lead partners to development new business;●Liaise between company and vendors to ensure implementation of policies, principles and philosophy and maintain a well-motivated and well-informed vendors organization;●Implementation of mystery shopper and call monitoring initiatives to ensure a proper customer experience and company image as well;●Ensure a proper recruitment, selection and training process of sales executives by the vendors and development of retention initiatives and rewards programs;●Responsible to perform periodic audits to external vendors in order to ensure a financial healthy business from agencies and prevent unexpected risks for Citibank;●Prepare written presentations, reports and performances analysis to be shared with the vendors and conduct quarterly reviews with the management of the vendors.

Head of External Channels Unit