Senior Technical Support Engineer
Current
Mar 2023 - Present
AeroLeads people directory · profile
Patrick Wayne Ferrera Email & Phone Number
Network Engineer/Cybersecurity Engineer | NSE4, ITIL, OPSWAT
at
GNX
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Network Engineer/Cybersecurity Engineer | NSE4, ITIL, OPSWAT
Location
Tarlac City, Central Luzon, Philippines
Who is Patrick Wayne Ferrera? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Patrick Wayne Ferrera is listed as Network Engineer/Cybersecurity Engineer | NSE4, ITIL, OPSWAT at GNX, based in Tarlac City, Central Luzon, Philippines. AeroLeads shows a matched LinkedIn profile for Patrick Wayne Ferrera.
Patrick Wayne Ferrera previously worked as Senior Technical Support Engineer at Gnx and TAC Support Engineer at Fortinet. Patrick Wayne Ferrera holds Bachelor’S Degree, Information Technology from University Of Santo Tomas.
Company email context
Email format at GNX
This section adds company-level context without repeating Patrick Wayne Ferrera's masked contact details.
GNX
Review company-level records connected to Patrick Wayne Ferrera before choosing the right outreach path.
Profile bio
About Patrick Wayne Ferrera
I am an experienced Network Operations Engineer with a competitive skillset in performing technical support to customers. I also have a background in Network Security, primarily focused on Fortinet devices, for which I acquired experiences and skills when I was a TAC Engineer. In the management field, I worked as a Team Lead of Command Center Operations for 3 years, wherein I develop my skills on both the management and technical side.
Listed skills include Networking, Vpn, Firewalls, Wireless Networking, and 12 others.
Current workplace
Patrick Wayne Ferrera's current company
Company context helps verify the profile and gives searchers a useful next step.
8 roles
Patrick Wayne Ferrera work experience
A career timeline built from the work history available for this profile.
Tac Support Engineer
- Responsible for delivering exceptional technical support services to Fortinet customers, partners, and distributors worldwide, spanning AMER, EMEA, and APAC regions.- Provides analysis, technical investigation, and resolution of our customer's reported problems involving the following products: FortiGate, FortiAnalyzer, and FortiManager.- Conduct.
Apr 2022 - Jan 2023
Command Center - Network Operations Team Lead
- Oversees daily operations by monitoring & managing ticket queues, project involvements, change activities & manpower allocation of the team.- Serves as a Point of Contact for Major Incident (MI) & High Priority Issues (HPI) which involves Network concerns.- Coordinates with Team Manager on performing decision-making scenarios & incident analysis.
May 2019 - Apr 2022
Network Analyst
- Daily monitors the network connection of Safeway Network Infrastructure including Layer 3 and Layer 2 Network Devices (Cisco, Checkpoint, Citrix, Nexus, Netcool)- Implements Network Infrastructure Build Projects (RISE Project) involving port-channels and stack-switching.- Troubleshoot issues for Layer 3 and Layer 2 Network in Safeway grocery stores.
Apr 2016 - May 2019
S1 Network Analyst
- Serves as a backup escalation contact for high priority issues.- Trains new hire for Knowledge Transfer- Troubleshoots network outage for restoration. (P1 issues)- Troubleshoot a vast of network problems such as slow connectivity, intermittent connection and others using Solarwinds and Appneta.- Troubleshoot a wide variety of fault issues such as Site to.
Jan 2014 - Apr 2016
Junior Network Analyst
- Focused on providing network for on-boarding clients inluding VLAN provisioning via IPv4 Address, Network Address Translation (NAT), and bandwidth allocation.- Handle outbound calls to centre teams for troubleshooting or information gathering.- Provides Layer 1 to Layer 3 Network Troubleshooting to clients such as VTP, Firewall ACL, VLAN checking..
Feb 2013 - Dec 2013
Intern / On The Job Trainee - I.T Technical Support
- Provides 1st level of support for in-house clients for their computer issues.- Troubleshoot hardware and software issues for in-house clients.- Manage workload via ticketing system
Jan 2012 - Mar 2012
Intern / On The Job Trainee - I.T Technical Support
- Provides 1st level of support for in-house clients for their computer issues.- Troubleshoot hardware and software issues for in-house clients.- Handles the installation of OS, drivers, and reformatting of computers.- Handles the inventory storage of computers, software drivers, and other tools used by the in-house clients.- Observes the network.
Apr 2011 - Jun 2011
3 education records
Patrick Wayne Ferrera education
Bachelor’S Degree, Information Technology
High School
High School/Secondary Diplomas And Certificates
Tarlac Christian College
FAQ
Frequently asked questions about Patrick Wayne Ferrera
Quick answers generated from the profile data available on this page.
What company does Patrick Wayne Ferrera work for?
Patrick Wayne Ferrera works for GNX.
What is Patrick Wayne Ferrera's role at GNX?
Patrick Wayne Ferrera is listed as Network Engineer/Cybersecurity Engineer | NSE4, ITIL, OPSWAT at GNX.
Where is Patrick Wayne Ferrera based?
Patrick Wayne Ferrera is based in Tarlac City, Central Luzon, Philippines while working with GNX.
What companies has Patrick Wayne Ferrera worked for?
Patrick Wayne Ferrera has worked for Gnx, Fortinet, Safeway, Regus, and Pldt.
How can I contact Patrick Wayne Ferrera?
You can use AeroLeads to view verified contact signals for Patrick Wayne Ferrera at GNX, including work email, phone, and LinkedIn data when available.
What schools did Patrick Wayne Ferrera attend?
Patrick Wayne Ferrera holds Bachelor’S Degree, Information Technology from University Of Santo Tomas.
What skills is Patrick Wayne Ferrera known for?
Patrick Wayne Ferrera is listed with skills including Networking, Vpn, Firewalls, Wireless Networking, Clavister Firewall, Troubleshooting, Cisco Routers, and Cisco Meraki.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial