Territory Manager
Brisbane, Australia
Ingogo is a multi-faceted mobile phone app which puts passengers in direct contact with licensed taxi drivers, as well as provides a highly transparent payment platform. While working for Ingogo, I fulfilled a variety of different roles including BDM, Sales Executive, Territory Manager and Account Manager. - Maintain strong relationships of trust with clients through face to face meeting, educating on application benefits and providing excellent service- Utilise exceptional communication skills while cold contacting potential customers in order to generate new business leads- Generate both B2B and B2C customers- Coached, trained and mentored both new and existing staff members- Follow a persuasive, ethical and highly effective sales methodology - Manage the full on-boarding process of new clients from closing the sale through to setting up on the system- Consistently meet and exceed KPIs and targets- Collate, analyse and report on a variety of key metrics for both QLD and SA- Liaise with various internal and external stakeholders, including CxO level- Develop and maintain a strong industry network of key contacts- Manage a large portfolio of existing customers across two large territories, ensuring that each client receives individual attention and a tailored approach- Handle objections by clarifying, emphasising agreements and working through differences to result in a positive conclusion. - Perform a wide variety of administration tasks including utilising a large CRM, updating customer information and generating complex reports