- Post sales/wholesale deals onto the general ledger & verify all funds have been collected- Ensure sales deals comply with the State, DMV, and DCA rules and regulations- Examine and maintain various accounting schedules- Prepare reconciliations for 9 bank accounts vs GL & research variance

- Assist with conducting interviews and involve in the hiring process of office personnel- Provide training to new team members- Ensure team members are following the processes and procedures- Coach/mentor billers with accurate billings- Submit financial contracts for funding and resolve funding issues- Ensure sales deals comply with the State, DMV, & DCA rules and regulations- Manage DMV inventory on a daily basis- Resolve delinquent titles issues- Assist Sales Departments with motor vehicle and financial questions- Perform all Billing Clerk duties

- Process financial paperwork for vehicle sales for BMW, MINI, and Motorrad brands- Finalize wholesale billings- Handle billings for service loaner fleet and dealer swaps- Submit out of state motor vehicle paperwork to obtain plates and registrations for customers and perform follow up- Process loaner and dealer plates registration renewals- Set up and receive payments for dealer swaps - Interact with New York State and out of state motor vehicle offices- DMV inventory management and inventory control- Handle registration and title issues- Assist with managing new vehicle and used vehicle inventory on a daily basis- Pay off trade in vehicles and apply for lien release/title documents as necessary- Process motor vehicle registrations- Set up customers with direct deposit and process refunds- Assists Sales Departments with motor vehicle and financial questions- Provide training for new team members- Handle various daily administrative tasks - Financial paperwork/contracts inventory management

- Checked in vehicles and performed walk around on vehicles upon arrival- Ran key reads for vehicle data- Assisted in scheduling appointments that required a loan vehicle or pick up/delivery service- Set up customers with loan vehicles - Checked in loan vehicles when returned- Managed multi-line phone and connected customers with their advisors for repair updates- Performed follow up calls- Received & receipted cash, credit, tire insurance, and certified check payments to repair orders- Assisted with managing loan vehicle fleet- Handled various daily administrative tasks- Maintained service area appearance

- Managed multi-line phone system: analyzed client needs and connected them with the proper representative or department- Received cash, credit, and check deposits and receipted internally using ADP system- Connected clients with Client Advisors both in person and on the phone- Maintained showroom appearance

- Provided excellent customer service while building and maintaining relationships with vendors, customers, and team members- Supervised the reception team and provided training as needed- Create reception team schedule monthly- Assisted technicians to consistently increase guest retention, service and retail sales goals- Assisted in driving and pushing retail and service sales by promoting spa products and services- Performed receptionist duties, such as meeting and greeting customers, and vendors, scheduling service appointments, cash handling, maintain cleanliness, and managed multi-line phone system- Performed monthly inventory count- Ordered retail products as needed

- Provided excellent customer service while building and maintaining relationships with vendors, customers, and team members- Aided in the hiring process of reception team- Supervised the reception team and provided training as needed- Create reception team schedule monthly- Assisted in driving and pushing retail and service sales by promoting spa products and services- Performed receptionist duties, such as meeting and greeting customers, and vendors, booking appointments, cash handling, maintain cleanliness, and managed multi-line phone system- Performed monthly inventory count- Ordered retail products as needed