Patsy D. Casillas Email & Phone Number

Chesapeake, Va

Calabasas, Ca

-Developed relationship with largest client resulting in collection of hundreds of thousands of dollars in overdue receivables-Created and maintained tracking tool to manage receivable and payable on $1MM+ line of business, increasing efficiency and accuracy of data-Successfully collected past-due accounts, increasing cash flow and reducing write-offs-Ensure accuracy of timesheets and enter hours worked into payroll system of 400+ employees per year -Prepare weekly invoices based on relevant work hours of services rendered for $20MM business-Communicate with clients about billing discrepancies and questions, reducing billing errors to near zero complete month-end reconciliations for all A/R and cash posting functions-Ensure accuracy between employee contracts, job profitability calculators, billing, and payroll-Compile reports, statements, and summaries related to hours worked, deductions, and medical insurance

Canoga Park, Ca

-Maintain up-to-date billing system-Prepare, verify, and process invoices-Post customer payments by recording cash, checks, and credit card transactions-Interact with customers to resolve billing and collection issues-Review and generate aging report to ensure compliance-Assist HR Director with various research and/or special projects

Pacoima, Ca

-Data entered 1,000 customer returns and 600 mail orders weekly into the company's database.-Implemented and improved order processing and filing system for over 150+ accounts-Maintained accounts receivable accuracy by invoicing and posting customers payments-Informed Call Center Manager, Director, and President on day-to-day work process

Northridge, Ca

-Hired, trained, supervised 5-10 employees-Performed accounting tasks: payroll, inventory, and cash management-Completed employee work schedules on a weekly basis-Met personal and store sales quotas on a regular basis-Confidentially resolved customer inquiries and complaints

Bachelor Of Science (B.S.), Management

Associate Of Science (A.S.), Business Administration