Patsy Elliott Email & Phone Number

London, Gb

London Area, United Kingdom

• Contributions towards supporting changes across aspects of the company whilst displaying empathetic compassion developed through leadership exercises to assist, support and encourage team members on a number of situations. Ability to strategically think, critically reflecting and planning under pressure in both present and upcoming challenges. Make informed decisions through understanding the current operations, highlighting potential issues with careful consideration towards internal & external factors.• Capability of networking throughout the organisation by effective communication skills across a variety of channels such a clientele application, creating exceptional working relationship, creating access to additional services for clients, giving a heightened customer experience and allowing expectations to be exceeded.• Good knowledge of Microsoft office applications that include PowerPoint, Word, Excel, Outlook and Teams. Constantly developing as a results of using a variety softwares. • Having an involvement of management support in a large, experience and service focused, multi faced corporation, acquired by support of multiple managers and developing skill set by leading team members during challenging situations, remaining professional, creating reports, Rotas and daily planners to maintain the brands optimal performance. Liaising with management, buying team and visual merchandisers to influence decisions to best support the organisation. Where needed stepping up as the acting manager and dealing with confronting clients and creating the best solutions to all problems.• Analysing the sales reports in order to set weekly and daily targets for the business. Combining multiple reports in order to inform higher management of both brands of how the brand is performing and how we can be help the brand succeed. • Leading a stocktake with a team and ensuring the preparation is completed to ensure the best result liaising with the stock loss team.

• Meticulous attention to destabilise with store layout and standards, developed by participation with visual merchandisers and supporting efforts to ensure the stores upkeep and bring a freaky new arrangement weekly, becoming a trusted members to place out new stock.• Knowledge of the key priorities of Ralph lauren, company philosophy and what the brand expected from its staff, gaining trust from management leading towards being the forefront of head office visits, events and coaching new employees on company expectations, policies and excellent customer service. Always ensuring I demonstrate a proficient level of knowledge, talent and professionalism learned from experiences of customer service and management training • Ability to adapt towards different customers as the brands isn’t just one demographic of clients but accommodates itself on a lifestyle for everyone, being able to adjust to the customer, scenarios or events is extremely important. Developed by networking and learning from social interactions, taking leadership and critically thin king in difficult and uncomfortable situations.• Ability to influence and persuade through the use of language, tactile interactions and help to achieve both personal and business targets and KPI’s, through use of cross-selling and listening to understand to best suit the needs of client, building up a report and creating repeated customer visits.