Patsy Jackson Email & Phone Number

Indianapolis, Indiana Area

As a beauty consultant I introduce customers to the latest products by offering samples, demonstrating their use and explaining their benefits. I help customers apply color cosmetics and explain how they can use them to highlight facial features. I also keep account of inventory levels and restock when necessary. As a self-employed beauty consultant, I spend some of my time making calls to customers to take refill orders and access their needs. I also travel to customers' homes, offering product demonstrations and delivering products.Please contact me to schedule a facial, or class soon!

Indianapolis, Indiana Area

Analyzes problems and provides information/solutions. Operates a PC to obtain and track, gather, and extract information; then notate activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Places follow-up telephone calls to answer customer questions. Requires limited knowledge of company services, products, insurance benefits provider contracts and claims. Read, analyze and interpret Explanation of Benefits (EOB) for Insureds, Providers and Brokers. Provides customers with Help Desk support for Company’s web-based applications.

Indianapolis, Indiana Area

Sell insurance policies to individuals on behalf of GEICO Insurance Company. Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the property to be insured, and to discuss any existing coverage. Seek out new clients and develop clientele by networking to find new customers. Ensure that policy requirements are fulfilled, including the completion of appropriate forms. Customize insurance programs to suit individual customers, often covering a variety of risks. Explain features, advantages and disadvantages of various coverage to promote sale of insurance plans. Calculate premiums and establish payment method. Perform administrative tasks, such as maintaining records. Select company that offers type of coverage requested by client to underwrite policy. Contact underwriter and submit forms to obtain binder coverage. Confer with clients to obtain and provide information when claims are made on a policy. Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

Indianapolis, Indiana Area

Responds to telephone inquiries and handling service requests and resolving issues from plan participants. Duties include: providing information about financial/retirement planning, investment options, account status, etc. Also responsible for handling requests for fund withdrawals, transfers exchanges, roll-overs, loans, assisting participants in processing transactions via the internet, and resetting Participants’, Agents’ and Employers’ passwords and restoring web access. Assists with training/mentoring of new employees as needed.

Indianapolis, Indiana Area

Interprets and explains the benefit provisions involving the integration of the defined benefit pension and the Annuity Savings Account to members. Makes various adjustments to members’ accounts. Makes outbound calls resulting from the resolution of a research issue and/or follow-up to a previous call made by a member or employer. Assist with training of new employees as needed. Instrumental in PERF-TRF call center integration into INPRS Tier II Service Center (Document creation cross-training of call center representatives. )

Facilitates new hire training and training related to system implementations, system conversions and new product rollouts. Develops, writes, and edits material for corporate training manuals. Interviews and collaborates with Subject Matter Experts to obtain an understanding of the various systems, procedures and processes.

Indianapolis, Indiana Area

Acts as liaison between the Medicare DMERC (Durable Medical Equipment Regional Carrier) and the Durable Medical Equipment (DME) Supplier Community. Interprets and explains Social Security and Medicare Law, National Policy and HIPAA legislation. Produces articles for DMERC website and quarterly publication. Develops, writes, and edits material, and conducts training for training manuals.