Patsy Lau, Cams Email & Phone Number

Hong Kong

Hong Kong

Current Placement Team: Internal Audit• Collaborated with audit team teammates to evaluate the effectiveness of risk management and control activities and determine if they comply with internal policies / external regulators' requirements by reviewing procedural manuals and conducting sample checks.• Facilitated meetings with different stakeholders, including auditees, senior managements, and HSBC internal audit teams in Hong Kong, the UK, Singapore and India to execute audit jobs.• Visualised complicated risk management and control processes using flowcharts and presented the results to senior management.• Completed job attachments in various function and business teams of different lines of defence to familiarize myself with the Bank's operation model and gain insights on how different functions / businesses interact to create value for the Bank.• Conducted 20+ retail bank payment control tasks per week. Proactively conducted extensive research on client, suspicious account activities and ultimate beneficial owner to ensure each case fulfil specific standard. Discussed with financial crime compliance team on suspicious cases and prepared suspicious activities reports.• Reviewed and enhanced the existing plan and testing mechanism to streamline the testing flow of Gift and Entertainment entries by commercial banking staffs, which is a part of the mandatory Anti-Bribery and Corruption controls. Coordinated with relationship managers to seek clarifications and obtain their inputs to make judgement of the testing results.• Volunteered as organising committee to organise a series of bank-wide events. Liaised with internal stakeholders and guest speakers from external organizations such as KPMG and Accenture to organise a series of seminars on current banking topics.

Hong Kong

Department: Information Security & T&O Assurance• Performed internal risk control testing to ensure over 100 items on the operation procedures, covering clients background checks,due diligence and KYC of Commercial Banking department, are in line with the guidelines from the Singapore Headquarter• Prepared monthly management update reports and presentation decks, including cash count reports for the branch banking to ensurecash deposited in each vault is in accordance to internal guidelines, for the Head of Technology & Ops to review• Coordinated with various departments (HR, Commercial Banking) to improve the operations, services and communications withclients according to the highlights and solutions on the audit review reports from Singapore Headquarter• Liaised with IT team of Singapore to monitor outsourced IT services, such as user administration, to ensure the tasks are completedwithin the timeframe as stated in the outsourcing services contract and generated monthly reports to keep track with the progress

Hong Kong

Department: Group Finance (Finance Reporting and Analysis Team)• Consolidated data through liaising with different departments and referring to internal record to support the preparation of financialreport and annual report• Calculated and conducted key operating ratios analysis, such as expense ratio and operating margin

Hong Kong

Department: Loans Administrations• Engaged in the loan report preparation by reviewing over 140 loan amounts and repayment on the internal database and enteringdata to the system from paper forms• Updated over 120 customers accounts by monitoring their loan status and communicated with clients for loan application renewal• Managed the insurance plans for Taxi licenses by checking the overdue date and connecting with clients for plan renewal

Master Of Science - Msc, International Business, 4.0/4.5

Activities and Societies: Recipient of the 2017 Korean Government Scholarship Program for Graduate DegreesMajor Research Interest.

Bachelor Of Business Administration - Bba, Double Major In International Business And Global Management; And Marketing

Activities and Societies: Welfare Secretary of Korean Society, A.A.H.K.U.S.U. Session 2013-2014

Bba(Ibgm)