Develop Consulting Ltd. works with organizations from manufacturing to healthcare to increase their capacity and capability to improve business processes, decrease costs, increase efficiencies and operating margins, while delivering excellent products and services to their customers/clients/patients. We specialize in Lean and Six Sigma tools and techniques, working with staff on the ground to create innovative hands-on solutions. Employing leading edge change management and knowledge exchange approaches, we support clients to maximize and focus their available resources on solutions that are measurable and sustainable.

Currently I am a Lead Consultant for KM&T North America, a worldwide Lean business improvement consultancy that provides tailored best practice business performance solutions. Our mission is to transfer knowledge and enable our clients to develop internal capability and capacity to foster a culture of continuous improvement through the implementation of Lean. Through the application of our Toyota pedigree we provide tailored solutions that deliver real operational improvements and drive out cost across any organization.Contracts:Windsor Regional HospitalComprehensive Standardization and Optimization Program across hospital departments seeking to improve performance in both QBP and non-QBP metrics. Maximizing efficiency and supporting the hospital team to create an ongoing improvement program. Projects I led:- Cardiac Catheterization Lab - maximizing table utilization- Ambulatory Clinics - decreasing wait times for patients - Intensive Care Unit Flow - decreasing time from ED to ICU, decreasing transfer time from ICU

I focus on providing quality improvement consulting to healthcare providers seeking to improve their quality and clinical outcomes. This includes quality improvement training and development, data and measurement, development of quality improvement plans and coaching.

Designing and delivering custom quality improvement initiatives (VSM, Kaizen, etc) for healthcare clients. Designing and delivering custom facilitation for healthcare clients. Delivery of Lean training at the White Belt, Yellow Belt and Green Belt levels tailored to specific audience requirements. Consultation on Lean curriculum. Mentoring students pursuing their White Belt, Yellow Belt and Green Belt certifications.

Creating standardized curriculum to build quality improvement capacity across the health care sector. Supporting QI Coaches to design and deliver curriculum to various groups according to QI projects.

Supporting health care providers through building capacity in quality improvment methodology to achieve their quality improvement goals with respect to delivering care to thier clients/patients/residents.

Reviewing Program Proposals for overall system impact, from a program and financial outcomes perspective.Designing and implementing new programs for LTC homes such as the Critical Incident Reporting System and the High-Intensity Needs FundWorking with Municipal Homes and their supporting Municipalities to maximize local contribution effectivenessOversight of Long-Term Care Process Improvement Programs including coaching and implementation with LTC homes