Patsy Pitts Email & Phone Number

* Provide outreach to various community groups, providing information about agency services, available community resources, etc.* Coordinate with community referral sources to recruit young fathers, couples, and single individuals into programs and services, particularly the Federally-funded, Healthy Marriage Demonstration Project.* Provide group orientation sessions to those interested in participating in the Center's services. * Conduct and document initial intake interviews and assessments.* Conduct healthy relationship classes, which involves teaching participants to make healthy choices, learn effective communication and problem solving skills.* Provide extensive case management services to enrolled individuals and family groups.* Provide outreach to parents and single individuals by building and stabilizing the fatherhood component of such initiatives.

* Managed a WorkOne Express Center, which involved comprehensive planning, development and administrative decision. Duties also included ensuring compliance with all grants, contracts, donor agreements and reporting requirements. Responsible for managing program budget and supervising staff.* Managed and coordinated Workforce Development Services, which involved supervising a team of employment consultants and serving as a liaison between WorkOne Express Center and the Department of Workforce Development.* Provided quality control of the Workforce Investment Act (WIA) and Lilly YES reporting processes.* Managed client supportive services and training dollars by approving and tracking expenditures.* Performed all associated administrative tasks including conducting performance evaluations, reviewing literature regarding department policy, and training new employees accordingly.

Indianapolis, Indiana

* Developed and updated curriculum for life skills and job readiness training. In addition, facilitated various life skills and job readiness workshops.* Performed all associated administrative tasks including conducting performance evaluations, reviewing literature regarding department policy, and training new employees accordingly.* Worked closely with health agencies to prevent duplications of services.

* Counseled participants relative to fields of employment, which pose their best chances of success on the basis of skills, education/training, work experience, personality, interests, and physical ability.* Ensured the participants being served were knowledgeable of services available through the Resource Center and assessed them for appropriate job skills.* Provided individualized instructions in the areas of job seeking skills and job retention skills necessary for employment.* Provided post-employment support and intervention to participants as required by employers, referral agencies, and/or contractual agreements.* Maintained participant's files, billing, and information systems necessary to meet company policies.* Facilitated Life Skills and Job Readiness Workshops.