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Patsy Scott Email & Phone Number

Quality Systems-GxP-Regulatory Compliance-Lead Auditor-CAPA-Investigations-Inspection Readiness-SAE Reporting-Post Market Safety-GCP-Clinical Operations-Project Management-UM-Managed Care-Healthcare at Kelly Services
Location: Metro Jacksonville, United States, United States 8 work roles 3 schools
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Quality Systems-GxP-Regulatory Compliance-Lead Auditor-CAPA-Investigations-Inspection Readiness-SAE Reporting-Post Market Safety-GCP-Clinical Operations-Project Management-UM-Managed Care-Healthcare
Location
Metro Jacksonville, United States, United States
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Who is Patsy Scott? Overview

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Patsy Scott is listed as Quality Systems-GxP-Regulatory Compliance-Lead Auditor-CAPA-Investigations-Inspection Readiness-SAE Reporting-Post Market Safety-GCP-Clinical Operations-Project Management-UM-Managed Care-Healthcare at Kelly Services, a company with 211 employees, based in Metro Jacksonville, United States, United States. AeroLeads shows a matched LinkedIn profile for Patsy Scott.

Patsy Scott previously worked as Compliance Program Manager, Commercial Quality at Kelly Services and Regulatory Compliance Consultant at Intuitive. Patsy Scott holds Bachelor Of Science, Nursing from Loyola University.

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Kelly Services

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About Patsy Scott

Strategic and execution-oriented Compliance and Quality Professional. Worked with Fortune 500 Companies in the Medical Device industry the last seventeen years in the areas of Commercial Quality, Regulatory Compliance, QMS and Complaint Handling and Investigation. I have in-depth knowledge of global regulations/guidelines, interpretation and application including 21 CFR 820, 205, 803,11, 210, 211, MDSAP, ISO 13485, 9001, MDD, EU MDR 2017/745 and ISO 14971/IEC 62366, IEC 62304 SDLC and ICH E-6.Experienced in QMS, Regulatory Compliance IA Program Management, Consulting, DI, New Program Process & Procedure and Work instruction development including CQ State BoP Licensure requirements, IA Program Development (Consultant), Data Integrity and Global Audit Risk Management in various locations including on-site, hybrid and remote.Over nine years of experience as a certified Lead Auditor, with increasing expertise responsibilities including IA planning, execution, report writing & distribution, metric reporting, RCA & CAPA initiation, and EA Inspection Readiness skills including Backroom Lead, Mock Inspection execution, Gap Assessment and Development of an EA Announced/Unannounced Audit Readiness Playbook and templates. I am experienced educating SMEs on robust RCA & CAPA effectiveness and monitoring, Non-Conformance management, Training and Curriculum Development, Supplier Quality Monitoring, Continuous Improvement and Gap Analysis. I am well versed with presenting to Stakeholders and management. I have excellent execution, problem solving and decision-making skills. I am comfortable working in matrix environments and collaborating with global teams across various time zones.I am also a Registered Nurse with an active license and experience in Health Care industries in the areas of Quality and Process Improvement, Best Practice Methodologies, UM, CM, Discharge Planning, Managed Care (hospitals & insurance companies), Revenue Cycle Management & Patient Care.

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Patsy Scott's current company

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Kelly Services
Kelly Services
Quality Systems-GxP-Regulatory Compliance-Lead Auditor-CAPA-Investigations-Inspection Readiness-SAE Reporting-Post Market Safety-GCP-Clinical Operations-Project Management-UM-Managed Care-Healthcare
arizona, chiapas, mexico
Employees
211
AeroLeads page
8 roles

Patsy Scott work experience

A career timeline built from the work history available for this profile.

Compliance Program Manager, Commercial Quality

Current
  • Develop governance process & policy of U.S. licensing requirements for each state’s Board of Pharmacy (BoP) which includes initiating new applications, maintaining, and monitoring licensure status, issue escalation.
  • Develop tools, e.g., work instruction, Designated Representative (DR) acknowledgement letter, training requirements.
  • Establish DR/Corporate Officer, minimum requirements, roles & responsibilities for each facility.
  • Facilitate completion of state license applications, background information, reviews & reduce compliance risks.
  • Collaborate with Project lead on source documentation/information needed for licensing application including collection of DR & Corporate Officers records, inspection reports (e.g., state DoH, FDA), device listings.
  • Respond to state board of pharmacy requests.
Dec 2023 - Present

Regulatory Compliance Consultant

Sunnyvale, California, United States

  • Expert resource in applicable standards and QMS requirement knowledge for cross-functional teams.
  • Improved Internal Audit Program compliance to applicable laws & regulations & internal procedures.
  • Developed a new EA policy, revised audit playbook.
  • Created announced and unannounced audit communications, audit checklist, storyboard templates, guidance on conduct during external audit, backroom norms, and issue escalation during external audits.
  • Led Global Audit planning strategies on inspection readiness activities e.g., training, SME/Stakeholder (identification, awareness, support) logistics, best practices; developed backroom process for managing/fulfilling.
  • Successfully managed Global DNV Notified Body Audits for Phoenix, Germany & Southaven sites during unannounced FDA inspection.
Nov 2021 - Nov 2022

Staff Compliance Specialist, Internal Lead Auditor

Jacksonville, Florida Metro

  • Maintained & supported the IA Program; led strategic planning efforts; ensured KPIs for the department were met; compiled RC audit metrics for Management Review.
  • Planned & conducted risk-based internal audits against internal policies & medical device regulations including 21 CFR, ISO, MDSAP, EU MDR. Authored observations & presented during calibration; authored audit reports.
  • Initiated CAPAs, provided compliance expertise supporting owners. Promoted robust investigations, monitored progression & timely documentation of activities/closure.
  • EA roles included key contact person for NB, inspection readiness, logistics management, backroom lead, front-room co-host, scribe.
  • Facilitated development of new auditors w/lead auditor training courses, mentorship, coaching, shadowing & functioning as team auditor.
  • Developed footprint for remote IA during Covid and facilitated hybrid Notified Body audits; facilitated ongoing EU MDR global training & assessments for stakeholders & acknowledgement of responsibilities.
Mar 2015 - Jul 2021

Sr. Medical Associate Rn Customer Relations (Complaint Investigation)

Jacksonville, Florida Metro

  • Managed global MDR/Vigilance complaints & investigations US & OUS affiliates, legal teams, and call center determining, coding and reportability.
  • Submitted global MedWatch/Vigilance SAE reports; 100% submitted on time.
  • Monitored robustness of investigations, root cause analysis and appropriateness of actions to resolve issues.
  • Tracked & trended product complaints, inquiries & closure.
  • Data reports for complaints & PMS signals.
  • Mentoring and fostering professional development of new/existing employees.
Jan 2007 - Mar 2014

Quality Process Improvement Manager

New Orleans, Louisiana, United States

  • Quality management & process improvement (PI) integrating National Patient Safety Goals(NPSG) into compliance & risk management(RM), change management.
  • Conducted investigations on cardiac related deaths & medical device surgical adverse events.
  • Led complaints investigations, FMEA to identify system/process failures & CAPA initiation.
  • Coached employees on CMS guidelines, laws, and best practices in healthcare organizations.
  • Conducted chart reviews (concurrent/retrospective). Used Quality indicators for hospital DRG.
  • Ensured adherence with CMS & private insurance medical coding & billing requirements.
Jan 2005 - Aug 2005

Medical & Behavioral Cm, Um & Discharge Planning, Government Recovery Nurse

New Orleans, Louisiana, United States

  • Conducted concurrent clinical reviews & reported outcomes via designated tracking system.
  • Retrospective & concurrent chart reviews for Medicaid reimbursement. Liaison for administration, & ancillary departments regarding revenue/compliance issues.
  • Ensured adherence with CMS & private insurance medical coding & billing requirements.
  • Implemented Quality & PI initiatives. Integrated NPSGs into RM programs.
  • Ensured KPIs for the department were met.
  • Mentored and coached less experienced staff on managed care regulations and training requirements.
Nov 2000 - Dec 2004

Case Manager

The Oath Health Insurance

New Orleans, Louisiana, United States

  • Medical & Behavioral Health Case Manager. Conducted chart audits & discharge planning; managed denials/appeals Healthcare compliance Medicaid, Medicare, & private insurance regulations. Ensured adherence with CMS &.
Oct 1999 - Nov 2000

Case Manager

Ochsner (Humana) Health Insurance

Metairie, Louisiana, United States

  • Pre-certified durable medical equipment(DME), outpatient & inpatient admissions using Inter-qual/M&R requirements; conducted clinical chart audits. Ensured adherence with CMS & private insurance medical coding &.
Oct 1998 - Nov 1999
Team & coworkers

Colleagues at Kelly Services

Other employees you can reach at kellyservices.com.mx. View company contacts for 211 employees →

3 education records

Patsy Scott education

Associate Degree, Nursing

Regents College University

License Practical Nurse

Slidell Vo-Tech
FAQ

Frequently asked questions about Patsy Scott

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What company does Patsy Scott work for?

Patsy Scott works for Kelly Services.

What is Patsy Scott's role at Kelly Services?

Patsy Scott is listed as Quality Systems-GxP-Regulatory Compliance-Lead Auditor-CAPA-Investigations-Inspection Readiness-SAE Reporting-Post Market Safety-GCP-Clinical Operations-Project Management-UM-Managed Care-Healthcare at Kelly Services.

Where is Patsy Scott based?

Patsy Scott is based in Metro Jacksonville, United States, United States while working with Kelly Services.

What companies has Patsy Scott worked for?

Patsy Scott has worked for Kelly Services, Intuitive, Johnson & Johnson Vision Care, Inc., Vistakon, and Methodist Health System.

Who are Patsy Scott's colleagues at Kelly Services?

Patsy Scott's colleagues at Kelly Services include Kim Bullion, Saul Reyes, Dean Gidcumb, Molly Chung, and Monique Sawyer.

How can I contact Patsy Scott?

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What schools did Patsy Scott attend?

Patsy Scott holds Bachelor Of Science, Nursing from Loyola University.

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