Patsy Sheldon Email and Phone Number

-Bringing research-supported learning and technology into the Occupational Health and Safety Industry.-Company is used for contractual work.-Services available - Program Reviews, Program Design, Injury Prevention Training, Safety Consultation, Safety Program Facilitation

• Design and deliver safety training programs to support pipeline workers' safety.• Pushed the boundaries for training kinesthetic learners in a classroom setting.• Completed routine administration duties as needed.• Develop safety training modules based on current workplace activities.• Explore and develop micro-learning initiatives to be delivered during on-site safety campaigns.• Evaluate and strengthen existing training programs, notably Sideboom Operator, Supervising for Safety, and "Green Hand."• Support the daily activities of the HSS Department.

• Supported the learning and professionalism of driver examiners throughout the province through face-to-face training, online courses, and distance education.• Led the design, development and implementation of the new model of driver examiner training.• Guided the Driver Examiners in adopting the use of electronic gadgets.• Innovative workshop delivery to train examiners where they live.• Support supervisors and managers with their team’s development.

Plan and deliver First Aid Programs to public and special interest groups Support other staff in program delivery

Plan and present Water Safety and First Aid Programs Work with and support other staff in program delivery

Worked with clients to find the best banking solutionsFollowed up with pipeline, referrals and leads to create new business Prioritizes daily duties as needed to support team successSupport the training and development of the team

Advise customers of the best options for investing and borrowing as well as day-to-day bankingGenerate business by following up with previous customers, asking for referrals and assisting customers with their day-to-day bankingSupport other branch staff with coverage of front line, reception and opening/closing of the branchTrack and maintain personal sales goals and metrics

Supervised and mentored a sales team of 8 to 15 peopleAnalyze and report store trends and financial dataReact to changes in the market hourly, daily or as neededAnticipate customer needsStrategically plan short and long-term goals for business based on financial data and trendsMaintain a strong personal sales record

Initiate and implement sales and marketing campaigns Guided customers through the mortgage process from application to fundingListened attentively to the customer and promoted the most suitable mortgage productsMaintained rapport with multiple lendersNetwork with customers, industry peers and others to build a client baseOrganized and prioritized daily brokerage tasks

Increased swimming lesson participation by 50% within 6 months of startingTrained staff in facility and industry standards for swimming lessons and lifeguardingModelled superior customer service Worked with the Human Resources department as a member of the HR CommitteeSupervised daily operations of the aquatic facilityResponsible for budgeting, reporting and administrative tasksManaged 8 assistant supervisors and up to 30 high school and university-aged staffMaintained facility to industry standardsOrganized and executed special events like theme days and Holiday (Halloween)

Provide support and resources for recruiting teamWork with the Sales team to develop sales and marketing strategiesBookkeeping for the company including payroll and accounts payableDelegated accounts receivable work to a junior administratorProvided problem-solving for customer service issuesNetworked with ADT Security and other authorized dealers