Patsy Smith, Csm Email & Phone Number

Atlanta, Georgia, United States

Greater Atlanta Area

Greater Atlanta Area

• Modify and execute HTTP, SOAP and REST request for response comparisons with GM’s (retiring) vehicle locator application• Update and create SQL queries for data comparison and validation for New Generation application• Create and execute both manual and automated test cases in an Agile scrum environment• Interface with DBA’s, BA’s, RA’s, Product Owners and developers to ensure quality based on GM standards• Responsible for creating manual test scripts for automation for various work streams within a project• Participated in Automation training for automating project regression suites at the end of Sprints

Greater Atlanta Area

• Create Master test plans, test cases, test schedules and defect management• QA Lead for the RPAD project for monthly releases• Reduced backlog of Defects and Enhancements in HP Quality Center by 50 percent• Execute test cases and test scenarios across development projects in Java database and insure traceability of test cases to requirements• Upload and update QA templates and documentation in Sharepoint• Verify flight, customer and scheduling test data in DL Term mainframe database• Collaborate with developers, offshore testers and Release management on testing for monthly releases

Greater Atlanta Area

* Design, implement and maintain Quality Assurance (QA) Scrum methodology and standards.* Script test cases for Mobile testing of iPhone 6 and 6S in Excel.* Upload and update test cases in Quality Center.* Triage defects from mobile testing.

Atlanta, Ga

* Facilitate the estimation process as the QA resource for the new Dycom project.* Define functional test cases from business requirements and user stories.* Coordinate and manage test activities for different projects, including writing test plans, test preparation, test execution and development. * Liaison between the quality assurance team and the project developers and project management office (PMO).* Identify communication and testing needs, risks, and assumptions.* Create and review user stories for negative testing using the Agile Methodology.* Track bugs and communicate with development until resolution utilizing Pivotal Tracker and Version One.* Participate in user story requirement reviews and story estimation.* Attend weekly QAT/UAT defect reviews with client, Project Manager and Business Analyst.* Perform mini-demos with developers and regression test hotfixes to meet client deployment deadlines.* Write SQL pre-conditions, system test cases and provide white box testing and data verification for both UI and mobile applications.* Conduct lessons learned and project close out meetings.* Scrum Master and tester for mobile project.* Assist Senior Business Analyst by writing user stories and Acceptance Criteria for development coding.

Atlanta, Ga

* Release Lead for Simulcast Production releases.* Coordinate and manage test activities with test leads and testers for facilitating the testing effort for an initiative across multiple applications and teams. Provide end to end testing leadership for multi-generational initiatives.* Design, implement and maintain Quality Assurance (QA) Scrum methodology and standards.* Coordinate with Iteration Project Manager to implement testing plans for new releases.* Responsible for testing web applications using browser add-ons for the auto auctions.* Work with developers in order to resolve java script issues.* Create test cases in Mercury Quality Center to test web applications and web services.* Verify test results by querying database using DB Visualizer.* Manage priorities for defects and requirements to meet aggressive rollout deadlines.* Escalate database issues to project management team.* Coordinate with IPM to meet product deliverables and implementation schedules.* Develop and execute test cases and test scripts based on business requirements.* Proactively work to identify, communicate and resolve defects and project risks.* Contribute to project success in a team environment while simultaneously completing individual tasks and goals.* Maintain expert level of knowledge within specific JAVA and web browser applications.* Support User Acceptance Testing, including researching test results during UAT.* Schedule and coordinate new builds into the QA environment.

Atlanta, Ga

• Responsible for manual end-to-end testing of the Quick Service Restaurants and Chase web applications.• Selected to manually test the implementation for the first automated workflow system for IBM client.• Create test data and query database to verify test results using Query Analyzer.• Identify defects and document using Team Foundation, SharePoint and Slick Ticket.• Work directly with development lead to prepare for initial launch and release of applications.• Work independently to establish QA task planning, manual test cases and track bugs using Team Foundation 2008 and 2010.• Communicate with BA’s and Senior Directors with concerns affecting code deployments.• Create a plan to implement automated testing for regression and performance.• Scrum Master for the Promonet team.• Work directly with the Senior Program Manager to ensure all deliverables are met for Chase client.• Received ScrumMaster certification in November 2010.

Atlanta, Ga

• Ensure defined customer client service level agreements and contractual obligations are achieved and customer requirements are satisfied.• Lead coordination and execution for testing of several complex projects per release. • Responsible for project decisions including schedule, budget, quality, requirements, design and regulatory mandates.• Conduct peer reviews and sign-offs for test scenarios, test scripts and traceability matrix.• Evaluate and document risk assessments and develop mitigation plan for stakeholders.• Create test models such as test plan and test approach for release testing and update and test release installation procedures.• Train onshore and offshore testers on .NET, IMS/DB2 Merlin Plaform Teller application. Verify test results and set up UDFL system dates via mainframe system.• Coordinate regression testing with Automated Test Lead for performance and regression testing.• Develop, update and maintain quality testing standards and procedures.• Release Manager responsible for all items related to assigned release such as Pilot Certification, Post-implementation certifications on both web-based and mainframe back-end applications.• Coordinate offshore deliverables and act as liaison between line of business, project management, application team and offshore test team.• Ensure offshore testing resources are provided with information regarding testing requirements, environments and data for initiatives.• Communicate effectively with customers and software vendors.• Mentor analysts as Subject Matter expert on methodology framework, processes and application knowledge.• Responsible for maintaining critical path process with financial impact by meeting company deadlines.• Consult with client and developers for defect correction and change request management process tracked using Mercury Quality Center.• Identify, gather and/or create data in testing and production databases by using database queries and scans.

Atlanta, Ga

• Consult with state healthcare client through the life cycle methodology for creating, designing and integrating system enhancements.• Create test cases based on business requirements and process improvements from Design System Documentation (DSD) and attending JAD sessions..• Develop and execute test plan and test cases using Mercury Test Suite - Test Director prior to product migration.• Provide process improvement strategies and document business requirements during design sessions.• Responsible for unit, system, integration, negative and regression testing in Powerbuilder and Web environments.• Create automated regression test scripts using SilkTest and executed automated regression test cases using Winrunner. • Consult with developers for defect correction and change request management process tracked using Test Director.• Conduct training for 30 project staff members on TSO, SQL, File-Aid and IMS/DB2 mainframe navigation, OmniAdd and SPUFI.• Create Structured Query Language (SQL) statements for DB2 tables in order to query database to retrieve data from the Provider and Member tables.• Verified comparative test case results from Powerbuilder by executing SQL on mainframe.• Retrieve members from database using SQL in order to record SilkTest scripts for regression testing.• Maintain project work plans and produced project deliverables based on Quality Assurance and Quality Control plans.• Prepare data flow diagrams, and assisted with HIPAA guidelines and system interfaces.• Provide training diagrams using Visio and support for healthcare client during User Acceptance Testing.

Atlanta, Ga

• Provide consulting services supporting scheduling and inventory applications for global automotive client. • Provide on-call and help desk support for clients. Develop and maintain user documentation, test plans, and test cases. • Lead programmer analyst for the implementation of two new automotive plants. Responsibilities include implementing over 200 new batch jobs and loading initial client data to IMS/DB2 databases. Completed technical development program with emphasis on COBOL, SQL, DB2, IMS, PL/1 and JCL in 6 weeks.