Serve as primary contact to guide incentive provisions and compliance with various reporting requirements and submit appropriate reports to continue, suspend or terminate monthly benefits.Recommend specific retirement options and compute estimated monthly benefits payable at various ages.Enlighten beneficiaries on imperative steps to justify eligibility, such as proof of age, insurance requirements, military service certificates, and required documentation.Schedule interviews to provide detailed information about eligibility, benefits available, and benefits paid under retirement, survivor, disability, and health insurance programs.Established strong relationships at all levels by providing top-tier services and promptly resolving issues.

Managed daily HR operations such as conducting interviews, assigning duties, leading training sessions, and initiating disciplinary actions while delivering top-notch services.Developed and recommended human resources programs and processes to improve efficiency and productivity.Administered supply actions, and payments and maintain records as well as oversaw initiatives related to discharge, separations, and transfers.Analyzed and reported on key performance indicators (KPIs) related to training effectiveness and staff productivity.Outperformed various technical, analytical, advisory, and coordination duties of the USAR Force Commander to carry out the overall functions of the Force.

Developed and recommended policies and procedures consistent with merit system laws, rules, regulations, priorities, objectives, and new federal mandates.Provided operating instructions to installers for training, deployment, and unit readiness reporting.Established goals and objectives and prioritized accomplishment of common organizational tasks to streamline daily operations.Prepared and compiled data for staffing and diversity-related reports and implemented human resource functions, policies, procedures, systems, and plans to avoid discrimination.