General clerical duties including typing, filing, data entry.Provide customer service via telephone, email, and in-coming visitors.Resolved customer issues and concerns by providing appropriate information and solutions.Compiled document packets for monthly Board meetings.Created ajendas and ballots for annual Community Association meetings.Attended annual Community Association meetings, as needed, to assist Property Managers.Scheduled and booked Board Meeting locations. Created newsletters and flyers.Developed spread sheets.Composed letters, memos, and reports.Maintained Community Association Clubhouse reservation calendars.Assisted property managers with annual Community Association budgets.Created budget notices for Association members.Entered budget information into data base system.Proof read budget and notices.Served as Website Administrator for an individual Community Association.Participated in training new employees in orientation.Maintain Senior Property Manager's meeting calendar.Prepared bid packets for prospective service vendors.Processed incoming and outgoing mail.

Instructor for "Experiences in Water Media" class

Provided general clerical support to all agency staff and case managers including typing, filing, and data entry.Provided customer service via telephone, email, and walk-in visitors.Determined customer needs and dircted them to appropriate office staff or case managers.Assisted with maintaining agency meeting (s) calendar. Served as receptionist for Guernsey County Workforce Development office. Provided customer service via telephone and incoming visitors.Assisted job seekers with job search activities.Directed facility tours.Supported GCWFD case managers with general clerical duties.Trained participants in the Electronic Benefits Program (EBT).Responsible to retrieve and process confidential customer case information.Designed agency annual report.Served as back up to Youth Services Program and Medical Transportation as needed.Assisted Youth Services Program with interviewing potential youth monitors, developed work schedules, processed time sheets, and distributed weekly paychecks to youth workers.Procured Youth Services Employee Participants.Assisted Medical Transportation with scheduling and dispatching drivers.Composed letters, reports, memos.Processed in-coming and out-going mail.

Facilitated speech and language learning groups for MR/DD clients focusing on communication.Developed and implemented lesson plans.Maintained documentation of participant progress.Assisted Speech Therapist with general clerical duties.