Patsy Staub Porter Email & Phone Number

• Controlled a portfolio of 9 challenging commercial clients. Organized broad based client support for 30+ remote locations.
• Collaborated with internal and external clients to establish, document, execute, and communicate plans for remarketing client vehicle inventory.
• Led deployment of new web based administrative process at 4 locations and assisted with 15 locations. Trained staff on site and continued remote support.
• Built individual collection systems with Accounts Receivable Dept for two specific clients and researched collection issues.

Manheim, Pennsylvania, United States

• Directed planning and production of monthly, quarterly, and yearly promotions and sales events. Maintained accountability to each customer for inventory, storage, staging, and presentation. Acted daily as point person.
• Implemented and monitored specific program elements to conduct business for several major customers and ensure compliance with company requirements and goals.
• Optimized internal efficiencies by promoting cross training, maximizing employee productivity, and initiating changes from corporate office.
• Increased major wholesale customer business 216% in a 2-year period.
• Built and sustained customer relationships with primary auction customers. Earned varied client monthly and yearly awards.
• Redefined job description and performance evaluation methods for approximately 50 positions.