Patsy Stiff Email & Phone Number

7250 Campus Drive, Colorado Springs, CO 80920

Managing enterprise-wide projects focused on financial improvements, efficiency, and maximizing positive outcomes for members.

Colorado Springs, Colorado

• Selected, based on extensive program and project management experience, to support high-visibility, mission-critical transformation projects that impacted operations across enterprise. Prepared and maintained detailed.
• Increased sponsor correspondence 68% by managing 18-month effort to transform manual core program to digital process in cloud-based technical solution for 24M letters exchanged annually between sponsors and children.
• Delivered project on-time and within quality standards, achieving 50% decrease in letter processing time.
• Cultivated strong relationships with diverse range of staff in 28 field offices, gathering input on user needs at country, sponsor, and children levels, and championing field needs at headquarters level.
• Directed work of contract graphic designer to produce over 800 letter-writing templates based on 6 designs with culturally-relevant content by acting as liaison with vendor to navigate several changes in technical.
• Supported 6 director-level project teams by collaborating cross-functionally.

Overland Park, Kansas

• Promoted to target and implement operational efficiencies in project management, financial management, and SME development at enterprise level. Reported directly to executive vice president and business support team of.
• Improved efficiency 30% by collaborating with internal developers and stakeholders to create department-level tool, providing ability to track funding forms and approvals as budget grew from $600M to $2.5B.
• Secured $35.5M in additional credits from major vendors, including Samsung, Alcatel, and Lucent, by defining related processes to manage credits and discounts totaling $935M.
• Prepared for Sarbanes-Oxley audits by presenting internal training to enforce controls and reduce forecast and budget variance, including examination of purchase orders and statements of work.Enterprise-Level Projects:
• Deployed PeopleSoft and Clarity PPM by providing process expertise throughout planning, testing, and vendor change management implementation and training.
• Increased data accuracy for system reports by acting as department budget lead and advocate.

Organizational Leadership

I was selected by Executive Leadership to participate in a year long Leadership Program. I graduated with a certificate of excellence.

Project Management

Project Management Certification Candidate.

Certifications, Lean Six Sigma Green Belt, Office Management