Patsy Thorsteinson Email & Phone Number

Hexcel 2008 - 2020Account Representative· Consulted with customers to fully understand what they needed; guided them to ensure that product being purchased met their specifications· Received and input complex purchase orders into AX2012 ERP system· Utilized Excel and KO electronic filing system· Worked with customers via email and telephone on various issues concerning their orders and accounts· Performed contract review on purchase ordersAccomplishments· With least tenure in the group, was approved for the highest level of order approval - $300K - without supervisor oversight, due to accuracy of orders and trustworthiness· Completed orders with a high level of accuracy and ensured customers bought the correct product to meet their specifications which resulted in very few orders being returned· Due to proactive self-development, able to read and understand highly detailed specifications for aerospace industrial, medical and recreation industries

Seguin, Texas, United States

· Handled duties without supervision· Calculated and posted donations· Performed basic bookkeeping and paid bills· Produced financial and other reports· Completed necessary clerical duties· Interpreted for Pastor during services (Spanish to English